Stephanie C. Kernisan Email & Phone Number

Philadelphia, PA, US

Philadelphia, Pennsylvania, United States

• Produces digital and printed summer/afterschool curriculum for 20,000+ students from Title 1 elementary schools nationally
• Facilitates mass cross-departmental coordination for a multitude of projects in an educational non-profit organization
• Orchestrates large-scale booklet manufacturing, both in-house and with external vendors on a strict budget
• Formulates and provides feedback for social media, blog posts, and proposed website changes

Philadelphia, Pennsylvania, United States

• Oversees a team of 15 people at a VIP live entertainment attraction inside one of the nation’s largest Halloween festivals
• Coordinates orders to stock supplies from locally owned and operated breweries for the attraction’s bar
• Builds schedules, provides feedback, and coaches others in characterization work

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

• Performs live singing and in-character interaction for 500+ guests 3-6 nights a week throughout the fall season
• Develops original rehearsed and improvisational comedic material

Philadelphia, PA

• Composes a comedic weekly hour-long podcast dedicated to a niche horror market with a 5.0-star rating in Apple Podcasts
• Researches potential story topics to deliver detailed, accurate, and informative segments
• Produced a live 200th episode with special guests at Franky Bradley’s with tickets sold through Eventbrite
• Launched and continues to manage the show's Patreon, with consistent monthly subscriber growth
• Operates social media, listener communications, and merchandise shipment

Greater Philadelphia Area

• Drove team development, growth, and KPI success within the Philadelphia market, acting as the operational voice within the region
• Managed an elite group of professionals and a warehouse of approximately 2,500 square feet with over 250 SKUs of inventory
• Created training material and facilitated training for new oncoming team members
• Standardized a corrective course of action for systematic variances
• Travelled to multiple markets to assist with warehouse standards, variance research and training of Fulfillment teams

Greater Philadelphia Area

• Conducts routine audits of inventory levels, performs variance research and reconciliation to maintain highest levels of accuracy
• Manages outgoing shipments, including all reverse logistics
• Coordinates fleet vehicle maintenance (regular and unplanned) and vehicle availability
• Maintains an excellent working relationship with our Field team and work to support them so that they may deliver world-class experiences for our customers

Greater Philadelphia Area

• Part of the original Philadelphia Fullfillment Team, opened the market in one location, and assisted support for moving into the full-time warehouse
• Regularly opened and closed the warehouse independently including full vehicle counts, pulling inventory, and assisting Field Experts via Slack
• Administered all training to new Fulfillment Experts hired since the market’s opening
• Designed and implemented new systems to streamline inventory organization, management, and movement of product throughout the warehouse

• Tought immersive theatre to children ages 8 and up in formal and informal classroom settings
• Wrote/Directed award-winning short films starring youth and professional performers semi-annually
• Established an Alternative Text For The Stage class, and taught annually at the Virginia State Thespian Conference for young adults
• Mentored and performed on stage with child actors in a professional theatre setting

Greater Philadelphia Area

• Recognized by management for highest commission sales two years running and excellent customer service skills
• Placed in charge of all web store order fulfillment including client communication, point-of-sales management, and shipping through ShipStation
• Made responsible for checking client identification, filling out appropriate consent paperwork, and communicating with piercers
• Displayed extensive knowledge of implant-grade and precious metal jewelry
• Received shipments, handled inventory counts, and updated information in point-of-sales system regularly
• First Aid and BBP Certified

Greater Philadelphia Area

• Recognized for outstanding customer service and rapport
• Certified by La Colombe as a Barista, fully trained to craft espresso beverages, operate, clean, and maintain espresso machine
• Excellent task mastering skills exercised daily by interacting with customers and back of house staff, serving/bussing tables, regulating stock, retrieving orders, cleaning the dining area, etc.

Greater New York City Area

• Responsible for employees and operations on one of New York's most famous food trucks
• Displayed confidence supporting the brand for a wide variety of international customers
• Lead shifts for street operations as well as private catered events and festivals with 5,000+ attendees
• Contributed substantially to the company's Facebook, Twitter, and Instagram accounts as well as responding to any and all reviews on Yelp and Trip Advisor.

Fifth Avenue, New York, NY

• Recognized by leadership for extraordinary customer service and sales per hour
• Top performer on team for sales of One to One, second for AppleCare, and fifth in totalrevenue as well as receiving perfect scores from secret shoppers
• Successfully transacted countless sales with international customers in world’s highest-grossingApple Store

· Wrote several news pieces weekly based on personal research· Investigated and developed accurate, unbiased stories· Researched local events and created public service announcements to be played periodically through the hour· Focused on economic and political issues

• Hosted weekly, hour-long radio shows both alone and with co-hosts
• Recognized for host chemistry, varied musical styles, audience-inclusive dialogue
• Created original material for weekly broadcasts and reviewed new music

• Co-hosted weekly, two-hour-long news radio show G.R.O.W. (Greensboro Radio Outlook on the World)
• Conducted interviews and led live on air discussion panels
• Co-wrote weekly news shows based on personal research

• Managed the station’s social networking on Twitter & Facebook, leading to creation of the new position for the Social Networking Internship
• Created the 2012 Sponsorship Application & schedule for WFDD partners
• Spearheaded scheduling and organizing the December 2011 Annual Meeting with guests Carl Kasell and Liane Hansen

Bachelor Of Arts, Media Studies, Film & Video Production

Activities and Societies: WUAG 103.1 FM, Spartan TV, Carolina Film & Video Festival

General Studies