Technology Systems Specialist Iii
Current• Under the direction of the BHRS Quality Manager and Technology Systems Coordinator and in coordination with HHS Finance department, providing technical and analytic support to Behavioral Health & Recovery Services (BHRS) for the Electronic Health Record (EHR) System and support for a range of fiscal functions. This includes using SQL and other reporting/database skills to create, run and maintain reports on and validation of complex datasets. • Develop, test, and document business requirements/workflows relevant to claiming, cost reporting and other core fiscal functions. In addition, serving as liaison between fiscal staff and the vendor of the practice management software to elevate and track troubleshooting / bug tickets and enhancement requests. • Provide technical support to mental health, substance use and / or general healthcare operations and datasets, including configuring / administering a practice management system / electronic health record. • Work with the team to define business needs and coordinate solution possibilities. Also using SQL programming for the analysis, validation, and reconciliation of complex datasets. • Generate effective and accurate routine and ad hoc reports support mental health, substance use services, or physical healthcare billing, medical billing, medical finance activities, and health care operations in an information technology capacity.• Working in coordination of the HHS-BHRS department, Quality Management, Fiscal, and Clinical teams in analysis and evaluation of a new Electronic Health Record system and when the selection process is complete assist in the implementation and configuration of a new EHR system.