Safety Manager
Amber Grace Community
AeroLeads people directory · profile
Scott Hall Email & Phone Number
Safety Manager
at
Amber Grace Community
1 work email found
@chartersoftware.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Who is Scott Hall? Overview
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Quick answer
Scott Hall is listed as Safety Manager at Amber Grace Community, based in Parker, Colorado, United States. AeroLeads shows a work email signal at chartersoftware.com and a matched LinkedIn profile for Scott Hall.
Scott Hall previously worked as Sr Manager, Professional Services at Conversica and Head of Professional Services at Constellation Software Inc.. Scott Hall holds Bs, Finance from Northern Illinois University - College Of Business.
Company email context
Email format at Amber Grace Community
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{first}.{last}@chartersoftware.com
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AeroLeads found 1 current-domain work email signal for Scott Hall. Compare company email patterns before reaching out.
Profile bio
About Scott Hall
I am a seasoned Professional Services and Support Leader with 15+ years of experience driving successful software solution deployments, growth, and retention for SaaS companies in agile environments.As a CX leader, I specialize in implementing solutions that boostsatisfaction, increase renewals, and expand accounts.My analytical, customer-centric approach has resulted in tangibleresults for organizations of all sizes.In prior roles, I rebuilt the post-sale customer journey from the groundup. I established a dedicated Implementation & Customer Success team, revamped onboarding processes, created health score frameworks, and spearheaded targeted upsell programs.In addition, I have also -+ Built and scaled up to a 200-member Managed Services EnterpriseSupport Team.+ Worked with PGA, NBA, CNN, MLS, ATT, John Deere, Kubota, Taco Bell,Verizon, Wells Fargo, BEA, JPMC, McKesson, Pfizer, and F500 companies.+ Scaled a Professional Services organization from 5 to 85 people globally.All this in agile environments, increasing customer loyalty, improving utilization and efficiency, and contributing to a notable revenue and cash flow boost.My true passion lies in igniting collaborative synergy within teams, uniting efforts, and driving transformative business results and outcomes.
Listed skills include Enterprise Software, Cross Functional Team Leadership, Account Management, Leadership, and 13 others.
Current workplace
Scott Hall's current company
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8 roles
Scott Hall work experience
A career timeline built from the work history available for this profile.
Sr Manager, Professional Services
Current
Apr 2024 - Present
Head Of Professional Services
- Orchestrated initiatives driving efficiencies in service delivery, resulting in 70% average revenue increase over 3 consecutive years
- Directed the implementation team, achieving $2MM ARR through delivery and customer success leadership
- Attained an all-time high Net Promoter Score (NPS) of 55% on new implementations
- Streamlined processes and reduced implementation time by an impressive 20% year over year
May 2018 - Nov 2023
Senior Director, Professional Service And Customer Success
- Drove revenue growth of 25%, contributing significantly to the overall success of the organization
- Achieved 50% growth in the service organization through strategic hiring, coaching, and retention of top talent
- Exceeded utilization targets of 80% across service projects, resulting in a net revenue of $26MM
Sep 2016 - Jan 2018
Director, Enterprise Service Assurance
- Led rapid growth, forming a 200-member Technical Support team within an 18-month timeframe
- Directed the successful customer support integration of a major managed services acquisition, ensuring a seamless transition for clients
- Managed the support strategy for 96,000 sites within Fortune 500 companies, overseeing an annual operations budget of $15MM
Jan 2015 - Sep 2016
Senior Director, Professional Services And Support
- Directed all aspects of operations, including Program Management Office, Implementation, Onboarding, and Technical Support
- Increased Services revenue from $269,000 to $5.5MM in just 4 years
- Scaled Services organization increasing utilization from 63% to 80%, resulting in improved delivery velocity, customer retention, exceeding revenue expectations
- Acquisition lead responsible for integration of 3 new companies, consolidating management and business unit responsibilities, use of one CRM for issue resolution, KPI and process adoption into one cohesive team
Mar 2010 - Oct 2014
Sr Director, Client Care
- Managed a 65+ employee Customer Care team across 3 locations, ensuring consistent support excellence
- Executed support operations compliance for overseas outsourcing partners, enhancing global operational efficiency
- Improved workflow processes, resulting in 35% reduction in time to resolution and improved overall customer satisfaction
Dec 2008 - Feb 2010
Director, Americas Technical Support
- Led a $350M global organization of 100+ people, overseeing a team that successfully resolved 30,000 tickets annually
- Established Follow-the-Sun, Mission Critical, and Case Escalation processes, optimizing support operations
- Achieved Support Center Practices (SCP) across 7 support centers globally, emphasizing adherence to global best practices
Jan 2000 - May 2008
1 education record
Scott Hall education
FAQ
Frequently asked questions about Scott Hall
Quick answers generated from the profile data available on this page.
What company does Scott Hall work for?
Scott Hall works for Amber Grace Community.
What is Scott Hall's role at Amber Grace Community?
Scott Hall is listed as Safety Manager at Amber Grace Community.
What is Scott Hall's email address?
AeroLeads has found 1 work email signal at @chartersoftware.com for Scott Hall at Amber Grace Community.
Where is Scott Hall based?
Scott Hall is based in Parker, Colorado, United States while working with Amber Grace Community.
What companies has Scott Hall worked for?
Scott Hall has worked for Amber Grace Community, Conversica, Constellation Software Inc., Wunderman Thompson Apps, and Comcast Business.
How can I contact Scott Hall?
You can use AeroLeads to view verified contact signals for Scott Hall at Amber Grace Community, including work email, phone, and LinkedIn data when available.
What schools did Scott Hall attend?
Scott Hall holds Bs, Finance from Northern Illinois University - College Of Business.
What skills is Scott Hall known for?
Scott Hall is listed with skills including Enterprise Software, Cross Functional Team Leadership, Account Management, Leadership, Professional Services, Saas, Management, and Technical Support.
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