Scott Kirkpatrick Email & Phone Number

Pacific Grove, CA, US

Pacific Grove, California, United States

• TWT Mgmt. Services, LLC provides the following business consulting services and more:
• Start Up Business Planning
• Sales System Development
• CRM Sales Flow, Reporting Training, Automation and Implementation.
• Compensation Design
• Interim Leadership

Greater San Diego Area

• Manage P&L for Mogl Network ad platform; providing performance tracking and financial modelling for forecasted growth
• Decreased cost of merchant acquisition by 350% over the course of one year
• Decreased sales cycle from 3 weeks at 10% close rate to 1 call close at 17.5% and within week follow up sales to 25% close rate
• Increased annual new merchant sales by 500%
• Successfully planned and executed sales plan and customer retention plan for 2 product pivots and 3 pricing… Show more
• Successfully planned and executed sales plan and customer retention plan for 2 product pivots and 3 pricing pivots by using Lean Startup Methods and Principles

Greater San Diego Area

• Designed client acquisition & sales training strategy for Google Ventures funded company
• Managed U.S Based sales force and customer service teams
• Utilized voice broadcasting, email marketing and predictive dialer to generate inbound leads
• Responsible for monthly budget of $1.5M annual budget, drove down cost of acquisition by 150% increased sales frequency by 600%
• AppStack acquired by investment firm and eliminated acquisition team
• Provided mobile advertising, Adwords… Show more

Greater San Diego Area

• Manage P&L for Internet Marketing SMB Website, PPC and Search Marketing startup
• Designed and executed sales training, recruiting and management system
• Hired and developed team of 25 inside sales representatives, 2 managers and 2 team leaders
• Drove revenue from zero to $1M in 12 months with over $1.5M in residual annual billing
• Utilized email marketing and overseas call centers for lead generation
• Created online sales training portal with video training, audio… Show more

Greater San Diego Area

• Sold business in May 2010
• Built Superior from scratch to $5M+ in annual revenue serving thousands of small businesses throughout America
• Managed 220 Employees across 4 continents, 5 countries and 3 time zones
• Provided full service Internet Marketing Platform including website, email marketing, search engine optimization, PPC marketing, direct mail, leads, live transfers, social media, video marketing
• Designed and executed all aspects of sales, customer service, product… Show more
• Designed and executed all aspects of sales, customer service, product specifications and leadership development

Greater San Diego Area

• Developed and executed client acquisition, customer service and retention strategy for custom e-commerce, graphic design, custom application and software development division
• Recruited, hired and trained an elite sales force of 15 reps deploying a 3 step sales strategy for websites and development solutions priced between $10,000 and $50,000 set-up
• Drove revenue from zero to $1.5M
• Successfully prospected, bid and won accounts with Remax, Century 21, Red Lobster, Hotdog on a… Show more
• Successfully prospected, bid and won accounts with Remax, Century 21, Red Lobster, Hotdog on a Stick, Harley Davidson and many more well known brands
• Designed and executed training program, RFP system and was responsible for full department P&L Show less

Greater San Diego Area

• Promoted to Customer Service Department Manager after successfully crushing all other sales managers and being the most bad-ass employee in the building.
• Designed all systems, policies and task flow from ground-up to service over 500 new accounts monthly and over 2000 existing clients.
• Reduced cancellations from 30% to 5% within 90 days by implementing ticket system, employee training system and daily management system.
• Increased department revenue by 1200% by creating upsell… Show more
• Increased department revenue by 1200% by creating upsell products, ordering system and creating a "service that sells" culture.
• Boosted company profits by 8%. Show less

Greater San Diego Area

• Recruited hired and training team of 10 sales representatives
• Exceeded department sales goals in units and revenue consistently for 12 months
• Recognized as Sales Manager of the month 10 out of 12 months and 4 out of 4 quarters
• Awarded "Most Inspirational Employee of the Year"

Greater San Diego Area

• Started as the companies first inside sales rep
• Department modeled after early success based on original scripting and order process
• Promoted to sales manager within 9 months