Scott A. Email & Phone Number

Auburn, Washington

Assist customers in identifying, diagnosing, and purchasing the correct automotive parts, delivering exceptional service in person and over the phone.Managed cash registers, handled transactions accurately, and maintained store cleanliness and organization.Maintained and organized inventory, conducted regular stock checks, and ensured accurate placement of new stock to optimize store layout and accessibility.Diagnosed customers’ vehicle issues and recommended appropriate parts, tools, and services to meet their specific automotive needs.Installed basic automotive components, such as windshield wipers, batteries, and lightbulbs to enhance customer service to increase store sales.

Auburn, Washington

· Conducted high-volume customer communication to address order changes, inquiries, and shipment status updates via phone and email.· Managed order updates, volume reports, and shipping documentation for both domestic and international shipments, ensuring regulatory compliance and efficient processing.· Prioritized and delegated print orders to maintain timely fulfillment, coordinating high-priority tasks to meet shipping deadlines.· Prepared, organized, and distributed shipping documentation in line with HAZMAT and international shipping regulations.· Generate KPI and billing reports to track performance for the account.

Auburn, Wa

Auburn, Washington

Auburn, Washington, United States