Scott Baldwin Email & Phone Number

Quincy, Il, Us

Quincy, Il

• Oversee FCA’s BusinessLink day-to-day operation and growth of small business commercial and fleet sales within 32 FCA BusinessLink-designated Chrysler Dodge Jeep Ram dealerships across the territory.• Prepare and present metrics for the commercial dealerships' key managers showing commercial sales, profit and opportunities. Responsible for securing dealership commitments to invest in people, process and training in all departments.• Ensure BusinessLink dealers maintain an aggressive commercial inventory of trucks, vans and chassis cabs to supply the marketplace while always looking for growth opportunities. Maintained a consistent 100%+ allocation record for wholesaling FCA commercial vehicles to the dealer network in 2018.• Assist in training dealership commercial salespeople on all facets of commercial selling including outside sales calls and lead management. Manage the proper utilization of FCA’s commercial sales programs to help develop and build a successful commercial department within a dealership. • Manage FCA-partnership co-op funds to encourage dealers to utilize national online advertising such as Facebook and Commercial Truck Trader while focusing on improving search engine optimization. Also, local commercial vehicle advertising and participation in local trade organizations and trade shows.• Participate in National BusinessLink Launch Training Events presenting to groups on various aspects of commercial sales including a “Working With Upfitters” workshop detailing how to supply the right vehicle for the customer using local truck equipment providers and bailment pools.• Develop and conduct regional dealer “Truck Club Meetings” to keep the dealer network up-to-date on commercial sales progress, product offerings and incentive game plans. Meetings also bring together FCA BusinessLink dealers with vendor partners ranging from web site providers and online advertisers to commercial truck and van equipment manufacturers and upfitters.

Chicago-based local point-of-contact for commercial truck dealers for pricing, specifications, logistics, marketing materials and other information for Knapheide's complete line of truck utility bodies and van equipment. Knapheide is the oldest and largest manufacturer of steel utility bodies in the United States.Responsible for initial contact and needs analysis of Chicago, SE Wisconsin and NW Indiana U.S. vehicle dealerships in the development of a commercial truck sales department as well as servicing and growing long-time existing Knapheide clients.Developed and led commercial training events at OEM chassis manufacturers' regional offices as well as various dealerships throughout Chicago, NW Indiana and SE Wisconsin to familiarize newer commercial salespeople on both commercial sales in general as well as the features and benefits of Knapheide products to promote during sales calls and meetings with customers..Developed and conducted corporate bi-monthly dealer training sales seminars held at Knaphiede's headquarters which included product training, best practices on selling Knapheide's products and detailed tours of the facilities. Partnered with commercial dealership salespeople to call on key commercial end-user accounts to promote Knapheide's products as packaged with their respective truck line. Coordinated educational visits by dealership personnel and end-user representatives to Knapheide's headquarters utilizing Knapheide's corporate jet.Participated in several dealership and automotive manufacturer sponsored events within the Chicago/Milwaukee region as well as major utility and truck equipment trade shows throughout the U.S.Area of responsibility showed an overall increase in sales of 100% in CY2013. Some model lines showing as much as 90% growth. Increased year-over-year sales each year from 2007 through 2016 while maintaining consistent sales through economic concerns of 2008-2011.

New and Pre-OwnedManage all of the dealership's online presence through corporate web-sites, dealer-group web-sites, and third-party automotive web-sites.Responsible for initial contact, vehicle selection, negotiation, final sale, paperwork coordination, and final delivery of the vehicle to online customers in multiple locations in the United States.Manage and update dealership inventory on all automotive websites such as Autotrader, etc. Consistent at delivering 1000%+ in return-on-investment by utilizing Ebay and Autotrader as sales and marketing tools.Create, manage and track reports showing successful monthly growth progression year-over-year of the Internet Department for other management staff and Dealer Principal.Gather an extensive knowledge of vehicle values, and complete grasp of the national marketplace across all model lines and vehicle segments, both new and pre-owned.Manage dealership online auctions, and CPO/PO inventory, and online sales.Manage Tier III online advertising, and leverage traditional media to drive traffic to dealership's web-site.Manage all lead generation and lead follow-up from dealership's lead management tool. Lead sources consist of automotive sites, dealership's web-site, corporate web-site, events, and advertising activity. Responsible for timely lead follow-up and high lead-to-sales ratios.Successful at consistently driving new and qualified dealership floor traffic and sales, including qualified prospects outside dealership's AOI, through attractive online campaigns and online advertising, while maintaining high dealership margins and corporate compliance.

New and Pre-OwnedConsistently captured and maintained a thriving client base by providing expert knowledge on all Infiniti models.Highly skilled at matching the proper vehicle to each client's specific need, desire and finances.Excellent at follow-up after each sale to ensure complete satisfaction with the vehicle, the dealership, and the brand; to ensure a positive ownership experience, and increase opportunities for prospecting; resulting in a very high-level of referred customers/qualified buyers, and referred sales.Repeatedly worked for profitable transactions through sound negotiation and closing skillsDemonstrated thorough understanding of all of the components that make up a car deal (i.e. trade-value explanation, financing vs. leasing, etc.

Developed national variable and co-marketing programs for 156 Jaguar and 70 Land Rover retailers.Developed, promoted, and tracked contests, incentives, lease and APR programs, and demo/loaner programs designed to increase vehicle sales, resolve aged inventory issues, and sell-down problem model lines.Delivered record sales in Q2-Q3 2002 for Jaguar and Land Rover, and a total yearly increase of 50% in sales from 2001. Produced and launched communications promoting variable and co-marketing programs to Jaguar and Land Rover retailers, regions and field operations. Created, maintained and managed various databases including a detailed competitive analysis of major luxury automobile and SUV manufacturers to track brands' performance and ensure leadership in the SUV segment.Supported market managers and dealerships by resolving issues concerning variable and co-marketing initiatives, and vehicle inventory management. Managed market distribution initiatives for the all-new 2003 Range Rover and surpassed wholesale/retail goals.Supported special lease consumer programs and co-branded partnerships for retail/tier II marketing programs like "London Calling and British Airways," which generated record sales for Jaguar in Q3 2002.

Identified new market opportunities by prospecting and qualifying companies in order to increase Gateway's business presence.Managed 100+ business accounts nationwide by providing complete computing and networking solutions.Joined efforts with retail business sales representatives from Gateway Country Stores and local network service providers throughout the United States to gain new business and increase market share. Highly skilled at increasing revenue by negotiating added-value programs and services with product sales.Participated in the development of Gateway Business' Code of Ethics and mission statement.Recipient of all Outstanding Sales Rewards in 2001 for consistently hitting 100%+ of monthly quota and averaging a monthly revenue generation of $200,000 in sales.

Redondo Beach, Ca

Coordinated the development of corporate boutique catalogs, point of purchase displays as well as other marketing materials, both hard copy and web site. Managed the daily activity of promotional merchandise programs for PremiereGroup's business clients. Main clients included SunAmerica, Fox Sports, FX Networks, Fox News Channel, PNC Bank, and Holland America Cruise Lines. Assisted account executives in generating new accounts and building existing accounts through product presentations and client meetings. Supervised order entry and fulfillment for clients utilizing PremiereGroup's customer service department.Developed metrics, analyzed market trends, and forecasted individual brands growth for all accounts.