A strategic and results-focused Director of Operations with 16 years of experience leading strategic operations, P&L, business development and client relations across multiple vertical industries. A pragmatic and empathetic leader dedicated to providing outstanding leadership and enabling team growth, retention, and development. Verified ability and proven record of building high performance teams and operations and delivering next-level success. Driven to lead by example, enable business scale, increase efficiency, ensure operational excellence and drive bottom line profit.Operations Management | Growth Strategy Development | Team Leadership & Development | Strategic Communications | Strategic Planning | Business Development | Operational Leadership | Strategic Planning & Analysis | Revenue Optimization | Customer Retention | Budget Management | P&L Development
Listed skills include Store Management, Retail Sales, Customer Service, Employee Training, and 25 others.