Scott Bowden Email & Phone Number

London, Ontario, Canada

London, Ontario, Canada

London, On

Develop and deliver custom demos and presentations that are simple and engaging, leaving the audience eager to use BrightspaceSupport the sales process by acting as expert in D2L products and services, including functionality, usage, architecture, and deploymentAssist Sales in qualifying opportunities and planning client engagement and win strategyAlign client’s needs, goals, and objectives to D2L solutions; develop proposals and help to write RFP responsesActively drive and manage prospective clients’ technology evaluation, using knowledge of the business environment, competitive landscape, and Brightspace differentiatorsProvide support to Sales Executives in closing deals and exceeding revenue objectives in an assigned territoryTransition accounts and communicate business requirements to implementation teams

London, On

Continued roles and responsibilities from Digital Solutions Manager position- Develop, enhance and deliver programs that support digital sales - training programs, sales initiatives, and advocacy programs- Work closely with LMS administrators and Centre for Teaching and Learning on campus to align our products with the school’s initiatives through product awareness and integration via LTI delivery.- Liaise with technology development counterparts to remain well-informed of internal and third-party technology product development. Keep Nelson ahead of the curve on upcoming product launches, software updates, etc.- Analyse market trends and make recommendations in regard to appropriate partners and e-business opportunities within the e-Learning space.- Track and analyse digital activation rates. Use the data to influence future initiatives and to drive sales.

London, Canada Area

- Drive sales revenue of technology-based products by collaborating with sales reps at key accounts- Develop and execute sales strategies in conjunction with local Sales Rep and management team by identifying, supporting, advancing and closing digital sales within region.- Manage and report on top digital sales targets for region that include AAA product rollouts, priority opportunities, key existing customers and strategically important institutions.- Deliver product demonstrations, in-person or via WebEx, to individual clients and committee presentations- Ensure deployment of digital solutions is simple, seamless and error free for customers.- Provide exceptional pre and post-sale service and training to customers. These service and training sessions are designed to drive customer satisfaction and digital activations by students.- Gather and disseminate market intelligence to create a competitive sales advantage and inform digital product development.- Work with the publishing team to provide product development feedback and input from the customer.- Support all major innovative division-wide projects that support the movement from a print to digital business model.- Drive digital training initiatives to ensure Sales Reps become proficient in demonstrating and selling technology. Digital training initiatives include formal in-person sessions and WebEx- Serve as a role model and reinforce solutions selling sales skills

London, Canada Area

- Consulted with faculty members at universities and colleges to find resources (print, digital or both) to best suit their course needs.- Worked closely with the marketing and editorial departments to develop market-driven products and maintain positive relationships with faculty and administration.- Conducted focus groups with both students and faculty to ensure products were meeting the needs of today’s learning environment.- Became a trusted advisor for many clients, providing them with the most up to date information and emerging trends in the educational field.- Uncovered new opportunities while maintaining current relationships and leveraging them to win new business.- Ran training sessions for faculty on new digital products and helped troubleshoot issues.- Developed and ran training sessions for other sales reps on internal systems and software – both via WebEx and in person.- Presented to students during first weeks of classes to inform them on the available resources and text(s) to help drive sales during peak season.- Worked closely with bookstore managers and purchasers to ensure proper orders were placed, managed returns, help drive sales and assist with any issues in shipping, returns, etc.- Worked with editorial and faculty to help find new authors for texts or digital components and ultimately to gain new business.- Worked from home office with occasional trips to Head Office. Had to set a schedule based off sales needs, new opportunities and customer requests. Spent most of the time on campus in meetings with faculty.- Held a leadership role on the team. Often looked to for advice and strategy from colleagues. Also relied on for strong product knowledge – both internal and competitive.

London, Canada Area

- Account Manager handling corporate clients in a business to business environment with responsibilities in customer relationship building, quoting and pricing strategies, product research and recommending suitable solutions for clients.- Preferred vendor of UWO and Bluewater District School Board- Offered OEM, custom built PC’s and servers. In order to aid customer in finding the best solution for their environment, an extensive knowledge of available product options was required. Furthermore, an in-depth knowledge of computer components and their compatibility was also required.- Role consisted of both inside and outside sales. Taking customer calls and inquiries on pricing and product information was the main focus of inside sales. - Outside sales consisted of arranging meetings with current and prospective clients and presenting them with new offerings and looking for areas where our company could assist the customer with a focus on service contracts and new hardware sales.- Received training and knowledge base in several hardware manufacturers such as Intel, Western Digital, IBM, HP, Toshiba and LG

London, Canada Area

- Midmarket Account Manager with responsibilities in prospecting and uncovering new clients, customer relationship building, quoting and pricing strategies, product research and exploring best options for client.- Trained and certified by a multitude of Software and Hardware vendors, such as: Microsoft, Adobe, Lenovo, HP, McAfee, etc.- In finding the best option for the client, was responsible for orchestrating conference calls, web demonstrations and Territory Account Manager appointments with the client.- I have gained significant experience in Customer Service and Client development in a business to business environment