Scott Burdick Email & Phone Number

New York, NY, US

Washington D.C. Metro Area

• Spearheaded development of AI/ML microservice prototypes using Elasticsearch, Java, Flask, and Next.js
• Partnered with cross-functional teams to design and deploy RESTful enterprise APIs using Oracle and.NET, serving over 50 applications
• Migrated on-premises applications to automated AWS and Azure cloud-based pipelines following SaaS architecture patterns, reducing deployment time from 1-2 days monthly to under 5 minutes weekly
• Engineered CRUD APIs with Django Framework, using JWT and Microsoft SSO authentication patterns
• Revamped UI/UX using React/Redux, achieving 90% Jest test coverage, replacing outdated ColdFusion app
• Provided expert production support to improve Help Desk Tiers I-IV efficiency, maintain FRT and ART below 24 hours, and document RCAs with AppDynamics, Splunk, and custom logs

• Developed mobile-responsive front-end components using custom CSS and Bootstrap front-end framework
• Collaborated with Sr. Developer for code reviews and trainings in back-end development in Rails MVC

Provo, Utah Area

• Mentored and provided feedback to over 50 students, enhancing their fieldwork and research skills
• Interpreted Hmong interviews for ethnographic research teams in Kunming, China, and Sapa, Vietnam, ensuring accurate data collection
• Translated and transcribed over 40 hours of Hmong interviews for use in research and academic publications

Manassas, Virginia

• Collaborated with team of 15-20 to manage 400+ campers, and maintain facility space of Freedom Aquatic and Fitness Center
• Curated engaging physical and social curriculum for camp participants
• Provided mentorship and mediation between camp participants to facilitate effective team building

Fresno, California Area

• Coordinated with interfaith-based community leaders on volunteer opportunities within local Hmong population
• Conducted weekly leadership training for staff of 15-20 volunteers
• Established regional goals and carried out individual area assessments for personnel
• Taught weekly English lessons to groups of 4‐5 Hmong refugees

Manassas, Virginia

• Managed shifts of 5-7 employees to maintain daily operations and exceed corporate initiatives
• Implemented efficient training practices to expedite new hires' onboarding
• Maintained inventory report to ensure accurate and timely stock orders
• Recognized for providing excellent customer service experiences by clients, team members, and corporate leadership

Computer Software Engineering

Software Engineering Certificate Program (1200+ Hours, Acceptance Rate < 3%) • Object oriented design & programming principles taught in.

Middle Eastern Studies / Arabic, Cultural Anthropology

Activities and Societies: Middle Eastern Studies Student Organization, Foreign Service Student Organization, Phi Eta Sigma, Peer Mentoring.