Management of staff and contractorsRecruitment and selection of staff and contractorsManagement of health and safety, creation of processes and guidelines.Setup and management of accounting systems and procedures.Ensure High Standards of Customer Service MaintainedStrategic development of businessManagement of health and safety including risk assessment developmentManagement and negotiation with Suppliers.

Management and control of Northern Ireland sitesEnsuring compliance with Transport and waste management regulationsBudget and Project ManagementManagement of vehicles and operationsUpkeep of Vehicles and scheduling servicing/Inspections and repairsEnsure High Standards of Customer Service MaintainedDealing with customer complaints and issuesStrategy management and strategic developmentManagement and negotiation with SuppliersStaff Training, appraisal and DisciplineManagement of health and SafetyManage disciplinary/grievance matters in line with company procedures

Ensure legal Aspects of council transport issues with all operationsresponsible for olicence complianceManaging and developing current systemsOrganising vehicle inspection servicing and repair.Identifying operational issues, potential problems and opportunities.Resolving and managing queries and complaints courteously and efficiently

Responsible for Installations, Health and Safety and warehouse operationManagement of fitters and staff to Achieve SafeTcert AccreditationStaff Training, appraisal and DisciplineManagement of company health and SafetyEnsure High Standards of Customer Service MaintainedDealing with customer complaints and issuesQuality control of workmanship in customers homeMotivation of all staffCommunicate planned requirements Deal with disciplinary/grievance matters in line with company procedures

Management of deliveries on Marks and Spencer Coldchain networkControl of Drivers to EC Driving Regulations Control of Vehicle Maintenance and Servicing Liaison with Retail and Distribution Management of Clerical staff within Department Maintenance of Computerised scheduling Systems Liaison with Suppliers Control of Department Budgets Staff Training, appraisal and Discipline Management of health and Safety Ensure High Standards of Customer Service Maintained Motivation of all staff Communicate planned requirements to drivers Recruit, retain and motivate staff

Ensuring Legal compliance of 3 sites, Antrim, Benburb and Northampton.Manage drivers and ensure adherence of EU and Uk regulations.Manage department budgets and implement cost savings where possible.In charge of the day to day operations of the transport department.Efficiently managing a team of drivers and vehicles. Responsible for all of the dispatching, routing, and tracking of delivery vehicles.Maintaining accurate administrative recordsOrganising vehicle inspection servicing and repair.Identifying operational issues, potential problems and opportunities.Resolving and managing queries and complaints courteously and efficiently.Appraising staff performance and also taking disciplinary measures when required.Ensuring all site and customer objectives are achieved.

Management of 40 direct staff at any timeProvide technical support for Microsoft/Cisco customers Ensure Performance of Staff to customer expectations.Management of Staff absence and attrition levelsMotivation of staff to ensure competence and moraleStaff Training, appraisal and DisciplineEnsure High Standards of Customer Service MaintainedOwning and resolving issues that are provided by the customersDrive customer satisfaction

Management of 25 direct staff at any timeManagement of Company Legal Compliance to O’licence requirementsControl of Drivers to EC Driving RegulationsControl of Vehicle Maintenance and ServicingLiaison with Retail and Distribution Management of Clerical staff within DepartmentMaintenance of Computerised scheduling SystemsLiaison with SuppliersControl of Department BudgetsStaff Training, appraisal and DisciplineTeam Work with other ManagersManagement of health and SafetyEnsure High Standards of Customer Service MaintainedMotivation of all staffCommunicate planned requirements to driversRecruit, retain and motivate staff

Management of 25 direct staff at any timeManagement of Company Legal Compliance to O’licence requirementsControl of Drivers to EC Driving RegulationsControl of Vehicle Maintenance and ServicingLiaison with Retail and Distribution Management of Clerical staff within DepartmentMaintenance of Computerised scheduling SystemsLiaison with SuppliersControl of Department BudgetsStaff Training, appraisal and DisciplineTeam Work with other ManagersManagement of health and SafetyEnsure High Standards of Customer Service MaintainedMotivation of all staffCommunicate planned requirements to driversRecruit, retain and motivate staff

Management of 5 direct staff at any timeDealing with Customer account issuesControl of Mailroom/invoicing StaffControl of and issuing of Credit NotesLiaison with Legal ContactsNB: Lowden and partners and Readymix concrete are both part of the RMC plc groupReason For Leaving: Offered Job With Tesco

Management of 5 plants and 100 indirect staffConcrete Despatch and DeliveryDealing with Customer IssuesControl of Drivers via plantsControl of Vehicle servicingMaintenance of Customer AccountsReason For Leaving: Transferred to Lowden and Partners