Scott Gray Email and Phone Number

Permanent guest teacher for a Title 1 school, Students Utilizing Comprehensive Coping Education Strategies (SUCCESS) classroom, providing structured instruction and support for students with social and emotional needs while working to enhance their self-esteem and social skills.

Tremont Global Education & Tremont Sports develop customized global travel programs for leading schools and universities, specializing in business focused content. At Tremont Sports, my responsibilities included the origination and execution of career-focused, global academic and sports industry travel programs for college students, sports teams and special interest groups, professional partnership building & account management, as well as marketing and customer experience mapping.Developed high impact content and learning activities to support sport business career development and cultural learning program goals and learning objectives, including:• Exclusive educational engagements, learning programs and events for baseball players and language learners at MLB team academies/facilities in the Dominican Republic and United States• Developed a schedule of baseball industry-focused education programs for students and career-seekers traveling to Arizona, Florida, the United Kingdom, and the Dominican RepublicImplemented CRM and data management solutions, adding fully-integrated communication channel and content delivery mechanisms, and created Tremont Sports' process management, customer experience and sales strategy protocols for new business, university accounts, professional sports team partnerships, and service provider relationships.

Part-time day-of-game Guest Services staff member serving as an ambassador of the San Francisco Giants and providing excellent customer service to all stadium guests during Spring Training. Working closely with the Ticket Office and Spring Training Operations team, greeted and assisted guests, players, and teammates.

Specialized in working with Middle School and High School English Language Learners (ELLs), Language Arts, and Social Studies students, I teach daily lesson plans, manage behavioral standards and maintain a positive learning environment during short- and long-term assignments.

Managed College-Ready Math & English blended-learning product sales and workflow strategy, customer contact, tracking and reporting processes, and on-boarding and implementation for new Higher Education partners.• Offered live and virtual digital curriculum product demonstrations for administrators, faculty, & staff• Reported to V.P. and worked with an extended sales, accounting, and support team to manage timely and accurate billing, to solve technical support issues and maintain all customer contact objectives• Understood Federal, state, local and private funding initiatives to support territorial sales goals