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Scott Klein Email & Phone Number

Customer Success Leader | Strategic Enterprise CSM | Customer Experience | Operations | Curious Learner | Passionate Storyteller at Mural
Location: Salt Lake City, Utah, United States 7 work roles 3 schools
1 work email found @go1.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Current company
Role
Customer Success Leader | Strategic Enterprise CSM | Customer Experience | Operations | Curious Learner | Passionate Storyteller
Location
Salt Lake City, Utah, United States
Company size

Who is Scott Klein? Overview

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Quick answer

Scott Klein is listed as Customer Success Leader | Strategic Enterprise CSM | Customer Experience | Operations | Curious Learner | Passionate Storyteller at Mural, a with 70 employees, based in Salt Lake City, Utah, United States. AeroLeads shows a work email signal at go1.com and a matched LinkedIn profile for Scott Klein.

Scott Klein previously worked as Strategic Customer Success Manager at Mural and Team Lead, Senior Enterprise Customer Success Manager at Go1. Scott Klein holds Master Of Business Administration - Mba, Business Administration And Management, General from Utah State University.

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Email format at Mural

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{first}.{last}@go1.com
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Profile bio

About Scott Klein

Experienced Business Professional with a demonstrated history of working with people to achieve optimal results. Skilled in business administration, sales, recruiting, onboarding, HR, training, analytics, technology solutions, project management, curriculum, instructional design, and communication. Strong work ethic using a variety of software programs and methods gained from experience and my Master of Business Administration education.Skills: Customer Success Leader | Director of Customer Success | Customer Experience | VP of Customer Success | CX | CS | CSE | CO | CSM | Enablement | Revenue Leader | Gainsight | Salesforce | Adoption | Retention | Expansion | ARR | NRR | Collaborative Leadership | Conflict Management | De-escalation | Risk Management | Fraud Prevention | Project Management | Product Feedback | Customer Advocacy | Customer Retention | Playbooks | Customer Journey Mapping | Customer Segmentation | Scaling CS | Metrics and Reporting | CS Operations | Budgeting | Forecasting | Customer Stories | SharePoint | GSuite | SaaS | EdTech | Business Startup

Listed skills include Customer Service, Management, Technology Integration, Account Management, and 46 others.

Current workplace

Scott Klein's current company

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Mural
Mural
Customer Success Leader | Strategic Enterprise CSM | Customer Experience | Operations | Curious Learner | Passionate Storyteller
San Francisco, United States
Website
Employees
70
AeroLeads page
7 roles

Scott Klein work experience

A career timeline built from the work history available for this profile.

Strategic Customer Success Manager

Current

San Francisco, California, Us

Mar 2024 - Present

Team Lead, Senior Enterprise Customer Success Manager

Go1

Brisbane, Qld, Au

Jun 2023 - Mar 2024

Director, Customer Success Enablement (Global)

Go1

Brisbane, Qld, Au

Develop and manage the end-to-end enablement strategy for the revenue teams including sales development, sales and customer successCollaborate with revenue leadership to identify knowledge and skills gaps across the company, and build strategies to close those gaps.Design, implement and manage programs that enable the revenue team to achieve its potential including new hire bootcamp, training on product releases, ongoing professionaldevelopment, and ongoing skills training.Collaborate with product management and marketing to deliver quality and up-to-date training programs and materials about Go1's products and servicesMeasure, monitor and report back the effectiveness of all enablement investments.Partner with revenue operations to source, implement, and manage technologies that drive productivity for the revenue teams.Deploy events that improve productivity of the revenue organization (i.e. Revenue Kickoff, Leadership offsites)

Aug 2022 - Jun 2023

Team Lead, Enterprise Customer Success Manager

Go1

Brisbane, Qld, Au

-Collaborated closely with technical support staff in order to resolve complex issues quickly whileminimizing disruption of service levels while maintaining a high degree of customer satisfaction.-Established strong relationships with clients through regular communication and follow-up activities.-Developed customer success plans and strategies to maximize customer value and success.-Conducted training sessions for customers on how to use the company's products or services efficiently.

Feb 2019 - Aug 2022

Senior Customer Success Manager

Irving, Texas, Us

DealerSocket is a leading provider of software for the automotive industry, offering a suite of seamlessly integrated products to help dealers sell and service vehicles more profitably, while improving their customers’ experience. DealerSocket’s suite of products includes advanced Customer Relationship Management (CRM), innovative Digital Marketing and Websites, robust Vehicle Inventory Management, insightful Analytics Reporting, and solutions to streamline dealer operations such as Desking, Credit Reporting, Compliance, and a Dealer Management System (DMS) for dealers of all sizes. DealerSocket employs more than 1,000 team members serving 300,000 active users at nearly 10,000 dealerships. Visit DealerSocket.com or follow us on Twitter, LinkedIn, and Facebook for more information.You can learn about how we're doing this on our website: http://bit.ly/dealersocket and careers page: http://careers.dealersocket.com

Sep 2018 - Feb 2019

Customer Success Manager

South Jordan, Utah, Us

Fulfill two primary focuses of channel management and working sales opportunities. Manage a channel of 100+ partners and conduct onboardings, sales and technical training, solution design, project management and overall growth of channel revenue. Secondly is working the sales opportunities with the partners which includes the sales presentation, follow-up, discovery calls, technical design and everything else to see the deal close.• Increase total channel revenue 30% every year• Close 90% of qualified leads with strategic partners• Work opportunities through the sales cycle (3-6 months)• Create training material for team members (~10) on key selling points and positioning of the software• Effectively communicate and coach team members to achieve sales goals• Design individual sales strategies for each opportunity in a wide-variety of customer environments• Prepare daily sales presentations for various company sizes and industries• Recruit companies to sign up as a new partner• Conduct effective sales and technical onboarding and orientation for new partners• Evaluate business processes and make suggestions for key developments• Analyze reports and data to identify areas of improvement• Create and develop working relationships with partners worldwide• Maintain Salesforce with up-to-date information on Leads and Opportunities

Jun 2013 - Aug 2018

High School Teacher

Taught a variety of subjects and worked with students as the Student Body Advisor and Assistant Baseball Coach. Planned daily, weekly and monthly lesson plans based around state curriculum and incorporated a variety of learning methods. Promoted college education and helped students prepare for that through AVID, after-school tutoring and goal setting. Met with parents of students to discuss their child's education and set goals to help them succeed.• Build daily lesson plans around curriculum standards• Implement both in-class and technology assisted teaching methodology• Break large ideas and concepts into step-by-step learning goals• Monitor progress though assignments and assessments• Organized and led Professional Leadership Community • Provide guidance and advice for future goals• Collaborated with other teachers and departments• Create curriculum around state standards• Study and implement learning theories and design models• Create new traditions and improve culture

Aug 2010 - Jun 2013
Team & coworkers

Colleagues at Mural

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3 education records

Scott Klein education

Master Of Business Administration - Mba, Business Administration And Management, General

Utah State University

Bachelor Of Science (Bs), Secondary Education And Teaching

Utah State University

Associate Of Arts (Aa), General Studies

Dixie State University
FAQ

Frequently asked questions about Scott Klein

Quick answers generated from the profile data available on this page.

What company does Scott Klein work for?

Scott Klein works for Mural.

What is Scott Klein's role at Mural?

Scott Klein is listed as Customer Success Leader | Strategic Enterprise CSM | Customer Experience | Operations | Curious Learner | Passionate Storyteller at Mural.

What is Scott Klein's email address?

AeroLeads has found 1 work email signal at @go1.com for Scott Klein at Mural.

Where is Scott Klein based?

Scott Klein is based in Salt Lake City, Utah, United States while working with Mural.

What companies has Scott Klein worked for?

Scott Klein has worked for Mural, Go1, Solera | Dealersocket, Xima Software, and Hunter High School.

Who are Scott Klein's colleagues at Mural?

Scott Klein's colleagues at Mural include J.T. Petrilli, Claire Mc Grath, Adedeji Mojisola, Eduardo Maria Solari Adot, and Amid Zaman.

How can I contact Scott Klein?

You can use AeroLeads to view verified contact signals for Scott Klein at Mural, including work email, phone, and LinkedIn data when available.

What schools did Scott Klein attend?

Scott Klein holds Master Of Business Administration - Mba, Business Administration And Management, General from Utah State University.

What skills is Scott Klein known for?

Scott Klein is listed with skills including Customer Service, Management, Technology Integration, Account Management, Sales, Instructional Technology, Solution Selling, and Public Speaking.

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