Scott M. Email & Phone Number

Utah, United States

American Fork, Utah

Provo, Utah Area

Overview:Perform complex system analysis for multiple products. Assist in specification, coding, testing, beta, release and production support for assigned products. Monitor production systems before, during and after releases to ensure performance stability and reliability. Actively maintain and improve communication channels between operations and.

Orem, Utah

• Responsibilities:
• Architecture and Maintenance of Data Center operations.
• Manage service delivery team of seven technicians, account manager and dispatch personal.
• Managed over 20 companies IT infrastructures.
• Maintained and designed SLA agreements.
• Work with and manage a team of over 10 highly skilled consultants to perform specialty and project work for clients.

Provo, Utah Area

• Responsibilities:
• Assist clients in planning and design.
• Recommend partner solutions to clients.
• Meet with clients face to face and over the phone to assist in the sales and customer service process.
• Investigate new technologies
• Maintain broad knowledge of products: EMC, HP, F5, Dell, Nexsan, BlueArc, VMware, and Microsoft.

• Responsibilities/Projects:
• Manage Production Systems Environment 150 Systems
• Manage Lab/Corporate Systems 100
• Configure/Maintain “Virtual SAN” using Fusion I/O and StarWind software.
• Plan/Implement UK Datacenter running on virtual infrastructure working with hosted solutions.
• Implement/Maintain Microsoft Hyper-V Clusters composing of 50+ virtual machines using High Availability.

Greater Salt Lake City Area

• Responsibilities:
• Manage Production Systems Environment 250 Systems.
• Manage Production Lab Systems Environment, 80 Physical 100 Virtual.
• Manage Production Storage and SAN Environment.
• Manage Production Mail, AD, DNS, FTP, IIS, and Application Environments.
• Maintain OS Software, installs, upgrades, and patching.