Scott Macdonald Email & Phone Number

New Haven, Connecticut

To improve very low income Veteran families housing stability through the provision of outreach and case management services and assistance with accessing VA benefits and other public benefits.

Tampa/St. Petersburg, Florida Area

Knowledge and skill of Voluntary Service operations to assist in the development, coordination, recruitment, management, and evaluation of a volunteer program. Develops plans and procedures for recruitment and placement of (approximately 1800) volunteers in collaboration with Voluntary Service Chief. Responsible for developing short and long range goals for the accomplishments of Voluntary Service programs; along with implementation of new and existing programs. Conducts appraisals of assignments with volunteers and concerned staff for effectiveness and proper utilization (i.e. volunteer satisfaction survey). Provide supervision to all volunteers in all aspects of their jobs. . Possess good communication skills to conduct public speaking engagements, which could involve large audiences of special interest groups regarding needs of the facility, recruitment of volunteers, facility updates, acceptance of donations during special presentations, and/or service organization’s events where diverse subject matters could be complex or controversial with possible disgruntled Veterans. Skill in managing, planning, and execution of a variety of complex internal and external special events such as volunteer recognition, national salute to veteran patients, Veterans Day events, welcome home celebrations, recruitment fairs, tours, training and volunteer orientations, and other programs which are directly related to Voluntary Service. Serve as lead coordinator of annual events. Serves as purchase card holder and complies with all the acquisition regulations; making necessary purchases not exceeding $3,000, reconciles purchase card charges within the established time limits, as well as assuring that invoices are accurate all items received, and paid in a timely manner. Accountable for gifts and donations including General Post Funds that amount to over $500,000 per year; appropriately

Hartford. Ct

Within a team environment, function as a counselor and advocate for Veterans Affairs claimants providing information about a broad range of benefits and assisting with applications for benefits and services. Serve as a legal technician gathering requisite evidence from military, community, medical, and other sources to support benefit determinations. Conduct appropriate follow-up activities to assure that the veterans’ application process is streamlined via phone and personal interviews. Make decisions weighing the evidence and applying the controlling laws and regulations. Use computer systems to enter appropriate data to generate accurate benefits payments, control pending issues, schedule future actions, and release complete, correct notifications of benefits determinations. Coordinate and manage schedule and duties of Work Study student workers, and manage programs associated with their performance. Independently manage specific collateral duties to include public contact, computer database management, and pre-mobilization and demobilization outreach services. Maintain competence in the interpretation and application of laws and procedures and well versed in medical principles and terminology as well as public relations skills. Collaborate and consult with other member of work team participating in personal hearings before the board to develop supporting documentation and evidence. Resolve issues as they arrive and consult with supervisor if office policies or procedures require revision. Develop viewpoints and reconcile differences of opinions and assist with the training of new members. Analyze claims to make determinations regarding service-connection, percentage of disability, permanent and total disability entitlement to compensation, pension and vocational training, medical and dental treatment, automobiles or other conveyances, insurance, specialty adapted housing, dependent education allowances, and other ancillary benefits.