Scott Mccaffrey Email & Phone Number

Southfield, Michigan

Deployed HP POE Switches, Sophos XG Firewalls, Buffalo NAS, Veeam Backup & ReplicationMigrated from VMWare 5.5/6.0 to 6.5 and deployed Veeam replication at all sitesStreamlined Virtual Environment utilizing Veeam Migrations to reduce downtimeInstall and repair hardware, software and peripheral equipment. (Lenovo, Dell, APC, Sophos, Cannon, Xerox, Buffalo, Win 7, Win 10, Server 2008 R2, Server 2012 R2, VMWare, Veeam B&R)Oversee daily performance of all computer systems.Provide excellent technical support to all staff relating to Windows, Server 2012, VMWare, Hyper-V, Office 365, Virtual Private Networking (VPN), Remote Access, Malware Removal and more.Proficient in Internet related applications such as Email, FTP, DNS, DHCP, VPN, and all Web Browsers.Research Phone Systems & Voice/Data services and oversee installation at new and existing locations.Coordinate hardware and software problems with vendor technicians for service.Document current and future infrastructure & design network topology maps

Bingham Farms, Michigan

The IT guy! Install and repair hardware, software and peripheral equipment. (Dell, Toshiba, Avaya, Nortel, APC, XP, Win 7, Win 8, Win 10, Server 2012 R2, Lexmark, Ricoh, Cannon)Oversee daily performance of all computer systems.Set up equipment for employee use.Provide excellent technical support to all staff relating to Windows, Server 2012, Hyper-V, Office 365, Virtual Private Networking (VPN), Remote Access, ATS/CRM, Malware Removal, Mitel, Avaya IP Office, Nortel Phone and more.Proficient in Internet related applications such as Email, FTP, DNS, DHCP, VPN, and all Web Browsers.Assist in migration and selection of CRM/ATS systems.Train new employees on CRM/ATS System, Phones , Microsoft Office 365, and Custom Applications.Research Voice/Data services and oversee installation at new and existing locations.Coordinate hardware and software problems with vendor technicians for service.Monitor and Inventory all computer hardware and software.Support Audio/Video conference systems.Mobile Device Management (MDM)Solve complex problems with innovative solutions.

Redford

Maintain all Equipment.

Developed and implemented a computerized scheduling system that was utilized in over 14 locations within the company allowing monitoring, planning and payroll savings. Computerized many daily and weekly functions utilizing excel and remote access.Managed 40+ employee's schedules & duties. Organized department meetings and planned accordingly for daily events.Budget and P&L analysis. Ordered supplies and maintained inventory. Banking deposits, treasury of bowling leagues - prize fund distribution. Promotions and sales calls.

Taylor

Taylor

Business Services Certification, Computer Technology/Computer Systems Technology, 3.5 Gpa

Completed A+ Training, Novel 1105 & 1106, Web Developement with Flash 5, and Networking Diagnostics.

Education record