Being the primary resource for the configuration and maintenance of the Mitel VOIP Phone system and virtual fax solutionDeploying Virtual Servers using VMWare to requested specifications and upgrading current 2008 R2 and 2012r2 to 2016 or 2019. Overseeing events alerts and overall performance of the HPE Simplivity PROD and DR Clusters.Overseeing Cumulative and Security updates on Workstations and Servers.Work in collaboration with the Security officer to address… Show more Being the primary resource for the configuration and maintenance of the Mitel VOIP Phone system and virtual fax solutionDeploying Virtual Servers using VMWare to requested specifications and upgrading current 2008 R2 and 2012r2 to 2016 or 2019. Overseeing events alerts and overall performance of the HPE Simplivity PROD and DR Clusters.Overseeing Cumulative and Security updates on Workstations and Servers.Work in collaboration with the Security officer to address multiple vulnerabilities.Respond to IIS Basic Issues like unresponsive sites, bindings and certificates issues.Assure data Integrity and systems redundancy.Monitoring Disk Space, Uptime and Memory Usage on Servers using PRTG.Monitoring Permissions changes, files creation and Active Directory changes with Netwrix. Maintaining and creating scheduled Backup, off site replication for retention and restores using Veeam.Works collaboratively across multiple teams to support technology projects.Create and maintain documentation and configuration information.Ability to interact effectively business owners, the technology team and vendors.Follow internal procedures for change management, incident management and escalation. Show less

Tier 2 and 3 support and Service Delivery for Medavie EMS employees (EMS Services) of New Brunswick, Nova Scotia, PEI, Boston EasCare, Boston MedCare, Muskoka Ontario, Elgin and MD Ambulance Provide critical support to the Dispatch centersLead InMotion devices refresh and support in the 170 ANB Ambulances and 22 IslandEMS AmbulancesAmbulance NB and IslandEMS Panasonic Toughbook daily maintenance and deploySuccessfully designed and Implemented a Phillips MRX… Show more Tier 2 and 3 support and Service Delivery for Medavie EMS employees (EMS Services) of New Brunswick, Nova Scotia, PEI, Boston EasCare, Boston MedCare, Muskoka Ontario, Elgin and MD Ambulance Provide critical support to the Dispatch centersLead InMotion devices refresh and support in the 170 ANB Ambulances and 22 IslandEMS AmbulancesAmbulance NB and IslandEMS Panasonic Toughbook daily maintenance and deploySuccessfully designed and Implemented a Phillips MRX Defribrilator transmission projectTroubleshooting, configuring and installation of PC, Laptop, Printers, Network devices and business related software.Managing Windows Server 2008 and 2012 infrastructureCreating and managing user account and Exchange 2010 and 2013 mailboxes.Supporting, managing Cisco VOIP phone system.Performing daily SysAdmin checklistSupport and maintain Blackberry and Apple devices.After hours support for NB, NS and PEI Dispatch centers Show less

Troubleshooting, installing and maintaining Printers, Computers, Servers and IBM ISeries.Implementing and maintaining Health Management Systems software.Installing, configuring and maintaining Windows Server 2000, 2003 and 2008, Exchange 2003 and 2007 servers.Online and tapes backup and restore. Creating and maintaining Active Directory user and email accounts.Group policy administration.Network monitoring for Intrusion and… Show more Troubleshooting, installing and maintaining Printers, Computers, Servers and IBM ISeries.Implementing and maintaining Health Management Systems software.Installing, configuring and maintaining Windows Server 2000, 2003 and 2008, Exchange 2003 and 2007 servers.Online and tapes backup and restore. Creating and maintaining Active Directory user and email accounts.Group policy administration.Network monitoring for Intrusion and Viruses.Installing, configuring and maintaining switches, firewall and routers.Avaya VOIP Phone support.After hours on call support. Show less