Scott Pledger Email & Phone Number

I'm an experienced and versatile Sales and Operations professional in the transportation and trucking industries with a proven ability to increase profits, exceed business objectives, and build teams that are highly engaged and focused on success. I'm an expert communicator with a proven ability to listen to customers' needs and devise solutions to surpass objectives. I'm highly skilled at identifying and analyzing trends and presenting them visually to improve understanding and engagement, allowing for easier identification of business needs and creating effective solutions that result in maximized efficiency, increased revenue, and sales growth.As Director of Operations my team and I improved on-time performance from a low of 78.4% in November of 2017 to over 96% in August of 2018, all while maintaining driver turnover that was 50% less than the truckload industry average.As Director of Sales I increased YOY revenue in my region for 2016 by 15% and improved YOY yield by 18% , adding $177,000 to the bottom line. This was a team effort and addressed all unprofitable accounts. Strategies were implemented to systematically improve each account, and accountability measures insured success.As Service Center Manager, my team and I successfully implemented Lean principles, processes, and values and achieved Bronze status in 2014. This was the culmination of a year of planning, strategy, team building and execution that demonstrated our ability to operate more efficiently and build a strong culture of accountability and teamwork that valued our employees ideas and turned them into better processes for our company.I enjoy creating a culture of inclusiveness, achieving success by identifying and leveraging the strengths of my team members, and helping them improve their performance.

Listed skills include Transportation Management, Transportation, Trucking, Operations Management, and 45 others.