Scott Shoop Email and Phone Number

We Have You Covered, From Private Driveways to Large Parking Lots!• Sealcoating• Crackfilling• Line Striping & Stenciling For Parking Lots• Pothole Repair / Patching

• On-boarding business for new customer development - Craft & implement procedures based on the specific customer’s needs - Author & distribute customer specific SOP’s to all internal and external stakeholders• Conduct performance reviews with multiple operations teams leading up to 8% in customer savings and 5% improvement in service.• Collaborated with Branch directors and Vice Presidents to develop new and more efficient processes for customer onboarding.• Analyzes transportation data looking for areas of improvement for J.B. hunt Marketplace.

• Contributed to the upmost profitability of the Mission Foods branch which is #1 in J.B. Hunt’s ICS division; gross margin team top performer: average of 17% to 18% • Interface with diverse range of clients to ensure customer satisfaction• Managed vendor freight and time critical Mission Foods customer facing packages• Developed strong relationships with vendors and Mission Foods distribution centers resulting in a 97% on time deliveries • Built solid carrier base; conduct performance reviews with carriers resulting in a 5-10% on time service increase• Participated in breaking ICS records several times in 2016 for highest operating income and gross margin

*Oversee execution of sales strategies for merchandising and product knowledge. *Worked with other regional stores to implement a winning sales plan in order to roll-out advertising programs and seasonal resets. *Developed the new hire training manuals for merchandising and business strategies. *Responsible for training about operations and electronics.

*Consistently ranked in the top percent for meeting quotas. *Given responsible for managing multiple accounts. *Worked closely with customers to resolve concerns. *Inform customers of the available products and services they may not be utilizing.