Scott Tuttle Email & Phone Number

Arden Hills, MN

San Antonio, Texas

• Partnered with and supported multiple clients, from smaller clients (~50 servers) to large-scale clients including one of the largest clients (1000+ server) spanning multiple geographical locations, as the primary.
• Identified the need for, developed, tested, and operated custom software to manage patching for 1000+ server environment, allowing us to efficiently deploy patching and configuration changes to the environment on very.
• Created and utilized comprehensive capacity planning reports for client environments for the purpose of advising when upgrades were recommended
• Assisted clients in developing targeted business continuity and disaster recovery plans which were in line with industry best practices
• Analyzed client environments and provided recommendations for cost-saving while maintaining a high level of performance and reliability of their production environments
• Proactively engaged clients on environmental changes, following change control procedures, including patching of various software and hardware-based products, network hardware, operating systems, storage backend.

San Antonio, Texas

• Validated new alerts, resolved issues when possible, and escalated to clients as necessary for daily management of the environments for many enterprise level clients
• Identified and mitigated issues with company-wide server monitoring by leveraging System Center Operations Manager data to develop additional monitoring for our clients’ servers
• Configured and deployed standalone web servers, web servers behind load balancers, multi-node (2+) Microsoft Failover Cluster Server environments, application servers, and Active Directory servers
• Planned and performed server maintenances such as patching, hardware maintenances, restarting servers, SAN lun expansions, and data migrations on behalf of clients during their scheduled maintenance windows

Muncie, Indiana

• Designed and developed website upgrades from classic ASP technologies to modern ASP.NET technologies as well as other internal applications in Visual Studio 2003/2005/2008 in VB.NET and C#.NET
• Migrated from Microsoft Exchange Server 2000 to Microsoft Exchange Server 2007
• Performed SQL Server administration duties including backup, restore, index and query optimization, stored procedure creation, and resource monitoring
• Deployed and managed Windows Server Update Services so that servers, desktops, and laptops downloaded updates via a local Windows Update Server instead of the internet
• Managed tape backup system utilizing ARCserve, consisting of scheduling, rotating, restore testing, and off-site relocation of data to ensure disaster recovery success
• Designed and developed a web-based help desk system with automated reply notification