Scott Williams Email & Phone Number

Gatlinburg, TN, US

Tennessee, United States

• Contracted @ Westgate Resorts
• Configured Ruckus switches and set up VLANs for efficient network management.
• Used Wireshark to monitor network traffic, identify congestion, and collaborated with Network Engineers to implement Spanning Tree Protocol and upgrade switches.
• Performed onsite network cabling, hardware imaging using Microsoft SCCM and Intune, and troubleshooting for a large resort with 160 cabins and multiple administrative buildings.
• Collaborated with Payment Solutions, NOC, and Network Engineers to address and resolve system issues.

• Provided onsite and remote IT support to regional businesses.
• Managed Microsoft 365 administration, identity, and access management.

Pigeon Forge, Tennessee, United States

• Designed and installed a network for the clinic, including creating a network diagram in Visio.
• Converted practice from paper charts to an EHR system (Covetrus Pulse).
• Configured and maintained MerakiGo router/firewall for secure and optimized operations.
• Provided training and support for staff on new technologies and systems.

Gatlinburg, Tennessee, United States

Sevierville, Tennessee, United States

Norfolk Va

Provide overall supervision of staff and oversight of all aspects of operations including customer service, budget, risk management, and compliance with organizational policies, regulations, and standards of care within the Infectious Disease specialty. Accountable for personally monitoring and engaging team members and other resources to improve financial.

Norfolk, Virginia Area

Oversee the daily operations of Endocrinology, Dermatology, Rheumatology, and Infectious Disease departments.

Sevierville TN

• Oversee daily operations of a Medical/Dental clinic for uninsured patients with a staff of 21 employees and 30 volunteers. Accomplishments:
• Re-negotiated biohazard waste management contract, saving approximately $15,000 per year.
• Established partnership with a Group Purchasing Organization (GPO), saving approximately $60,000 per year in lab fees.
• Implemented electronic health records for both Medical and Dental at zero cost.Duties include:
• Compensation
• Human Resources

Sevierville

• Oversee human resources function of a Medical/Dental clinic for uninsured patients with a staff of 21 employees and 30 volunteers. Duties include:
• Compensationo Enter bi-weekly payroll into accounting softwareo Submit payroll amounts to bank account for direct deposito Process 941 reportso Process employee W-2s
• Talent Acquisition & Retentiono Recruit, interview, and hiring of new staff and volunteerso Conduct background check on applicants and volunteerso Conduct new employee/volunteer orientations.o Maintain employee fileso.
• Risk Management/Complianceo Maintain/Review/Update the company policy manual and employee handbook.o Maintain/Review/Update Clinic Emergency Operations Plan o Oversee OSHA compliance Conduct annual sharps evaluation.
• Volunteer Managemento Recruit and maintain volunteer staff

TN, NC, VA, KY, AL

Provided investigative services for Attorneys in civil litigation as well as SIU services for employers, third-party administrators, and insurance companies throughout TN, KY, NC, VA, and AL. Conducted interviews, surveillance, record searches/ retrieval, and scene photography/documentation.

Tennessee

• Provided advanced emergency medical care and transport for sick and injured patients.
• Utilized desk top and portable computers to maintain Electronic Patient Care Reports
• Completed patient care reports for documentation, medical billing, and possible litigation
• Maintained stock of medical equipment needed for daily operations.
• Maintained daily emergency vehicle maintenance records.

Knoxville, Chattanooga

· Overseen daily operations of an emergency/non-emergency medical transport service with approximately 80 employees. · Reviewed patient care reports as part of a CQI program to check for proper procedures and documentation of patient care.· Maintained a daily staffing level based on the expected daily call volume.· Responded to and investigated external.

Sevierville, TN

Dandridge, TN

• Provided advanced emergency medical care and transport for sick and injured patients.
• Utilized desk top and portable computers to maintain Electronic Patient Care Reports
• Completed patient care reports for documentation, medical billing, and possible litigation
• Maintained stock of medical equipment needed for daily operations.
• Maintained daily emergency vehicle maintenance records.SWAT Medic (2005 – 2010)· Served as a Tactical Medic/ Entry Officer with the Jefferson County Sheriffs Dept SWAT.· Fugitive apprehension, High risk warrants.

Chattanooga, Tennessee Area

· Emergency & Non-emergency transport for Level 1 Trauma Center· Certified at the EMT-IV level

Ft. Campbell, KY

• Honorable Discharge
• Service Connected Disabled Veteran
• Performed reconnaissance and surveillance
• Trained in urban warfare and small unit tactics
• Specialized in navigation, target plotting, and laser guided munitionsOlympic Security (1996)
• Provided security at the 1996 Centennial Olympics

Bachelor Of Science - Bs, Cyber & Information Security

Med., Human Resource Development

Activities and Societies: Omicron psi, ASTD, SHRM

Bs, Organizational Management

Activities and Societies: Omicron Psi, ASTD, SHRM