Scott Winters Email & Phone Number

Santa Barbara, California Area

Santa Barbara, California Area

Santa Barbara, California Area

• Delivered packages and mail to businesses and people in towns, cities and rural areas.• Set up routes and deliver mail six days a week in a timely manner• Retrieved outgoing mail from boxes and place larger packages on porch and doorsteps.• Ensured people sign off for receipt of packages.• Collected money for postage-due and COD fees and obtain signed receipts for registered, certified, and insured mail.• Left notices on customer doors informing them of packages that could not be delivered and would be held.• Operated approved delivery vehicle for delivering mail and packages.

Westmister, Ca

• Motivated and inspired the team by communicating American Eagle Outfitter's Core values. • Communicated clear expectations and held the store team and self-accountable for achieving all brand, performance and behavior standards.• Built effective relationships with associates and management to develop a high performing team and customer-centric culture.• Managed payroll and scheduled adjustments effectively to maximize productivity and achieve daily/hourly targets.• Analyzed reporting and daily sales trends to make real-time strategic business decisions to drive results.• Effectively used technology to enhance customer engagement and drive KPI results (BOSS, Store to Door, Social Media)

Fountain Valley

• Developed all training material for store, • Created Auditing system for store paperwork, • Was in charge of all marketing material (designing the menu, window banners, all promo material, etc.), • Hired, trained, and developed the staff, created in store contest to build moral and create competition among the team to help drive sales. • Also was in charge of payroll control, product ordering, and cost control. Over all startup of the business.

Southwest Region

• Supervised the Los Angeles, San Diego, Idaho, and Arizona Region. Over saw 35 stores. • Responsible for Hiring, Training, Recruiting, Loss Prevention, Scheduling & Hours control, Inventory control, Driving Sales, Customer relations, and ensuring my employees gave a 110%.• Accomplished regional sales by recruiting, orienting, training, coaching, counseling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. • Achieved regional sales operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.• Met regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.• Established sales objectives by creating a sales plan and quota for districts in support of national objectives.• Recommended product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors. • Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.