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Sales and Marketing leader for top-tier global professional services organizations. Success leading strategic Marketing, Sales and CRM transformations that maximize program ROI, management visibility and workforce engagement. Areas of focus: - Sales, Marketing and CRM Operations, Strategy, and Systems- Sales Enablement, Sales Training- SFDC, Dynamics CRM, Homegrown CRM- Change Implementation- Growth Analytics & Corporate CoachingHighlights:- Focused on strategy, people, process, technology, data, knowledge and learning- Drives efficiency, attaining cost effectiveness and managing change - Inclusive and collaborative approach to meeting business needs and profitable revenue growth
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Crm ArchitectAccenture Sep 2015 - Oct 2016Greater Chicago AreaResponsible for diagnosing business issues and delivering CRM solutions for financial services clients.Services included assessing the maturity of client Sales, Marketing and Service capabilities thenshaping recommended technology, process and people solutions to improve overall businessperformance.• Constructed lead management and workflow automation approach for leading P&C Insurance Carrierthat was losing market share and could not execute its agency Trusted Advisor strategy.• Delivered CRM deployment roadmap for leading Commercial Insurance Carrier that was burdened by antiquated processes & systems that suffered from inconsistent data and utilization.• Improved consulting speed of delivery by building internal IC assets & accelerators including SFDC and Dynamics CRM plug and play templates for insurers and banks. -
Director Of Crm, GlobalTowers Watson Mar 2010 - Aug 2015Greater Chicago AreaPromoted to lead 3 direct reports, 12 indirect, and a supporting network of 35 FTEs. Accountable to the Marketing Leadership Team and a variety of internal clients. Challenged to direct all aspects of Towers Watson’s CRM strategy, with the aim of supporting the company’s growth efforts, driving focus to target companies/segments, and improving effectiveness across marketing, sales and account management. • Drove consensus building to create the firm’s first global CRM strategy. Worked with Marketing, Sales and Regional leadership to identify challenges, set objectives, and define solutions. Orchestrated global meetings. Resulted in technology selection, role definition, key metrics, change management and communication plan. Recognized by CEO for integration completion within six months.• Orchestrated ongoing global Executive Governance for system and reporting improvements.• Called upon by COO and CIO to turn-around Oracle Reports implementation, received high-performance bonus award for success.• Fully integrated CRM with corporate platforms, improving efficiency by overcoming manual data transfer. -
Director, Global Sales OperationsTowers Perrin Sep 2002 - Feb 2010Greater Chicago AreaRecruited to lead numerous initiatives in the firm to attain global consistency and greater competence with sales execution, management, roles, automation, training, and rewards. Managed 2 direct reports, 4 indirect, and supporting network of 30 FTEs.• Designed sales incentive plan that resulted in stabilizing spiraling bonus costs across the business.• Simplified and modernized CRM system, increased utilization by 4X.• Revamped sales training curriculum with internal resources and external providers. Efforts included including Sales Management, Account Planning, Selling Skills and Demand Creation. Resulting multi-year double-digit revenue growth led to merger with Watson Wyatt.
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Senior Manager – Global Sales OrganizationArthur Andersen 1999 - 2002Greater Chicago AreaPromoted to lead modernization of sales technology and reporting.• Consolidated an antiquated network of 30 localized Lotus Notes database into a single web-based Global Sales System. Positioned Andersen as global leader in account management, increasing efficiency 50%. • Deployed automated sales reporting to 10 countries across North America and Western Europe. -
Manager – Global Sales OrganizationArthur Andersen 1997 - 1999Greater Chicago AreaPromoted to lead sales curriculum design and support sales technology.• Led instructional design of U.S. Business Developer onboarding program, reversing early retention issues.• Constructed curriculum for Account Planning in coordination with external provider, learning and development, practice leaders, sales leaders and leading account managers. Doubled revenue growth for accounts in this new program.• Coordinated first and on-going National sales meetings, launching new services and sharing best practices.
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Senior Consultant – Performance And LearningArthur Andersen 1996 - 1997Greater Chicago AreaRecruited to support the instructional design of Arthur Andersen's auditing curriculum.• Partnered with 10 mid-to-senior Auditors from 5 countries in revamping the Business Audit process and supporting training. Curriculum delivered to 10,000 consultants worldwide and process eventually served as bedrock to modern auditing methodology.• Selected by Arthur Andersen to pioneer online training delivery.
Scott Conover Skills
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Speech Communication
Frequently Asked Questions about Scott Conover
What is Scott Conover's role at the current company?
Scott Conover's current role is Management Consultant - CRM & Customer Experience | Sales Operations Leader.
What is Scott Conover's email address?
Scott Conover's email address is sc****@****rin.com
What is Scott Conover's direct phone number?
Scott Conover's direct phone number is +1.312.201*****
What schools did Scott Conover attend?
Scott Conover attended Southern Illinois University, Carbondale, Southern Illinois University, Carbondale.
What are some of Scott Conover's interests?
Scott Conover has interest in Sales Process, Technology, Social Media, Art, History, Fishing, Health, Systems, Graphics, Sales Operations.
What skills is Scott Conover known for?
Scott Conover has skills like Graphic Design, Web Design, Art Direction, Fine Art, Copywriting, Seo, Creative Direction, Creative Writing, Music Videos, Seo Copywriting, Corporate Identity, Layout.
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Scott Conover
Hartford, Ct7cwservices.com, cesct.com, abm.com, verizon.net, yahoo.com, juno.com, gmail.com -
Scott Conover
Svp Clinical Integration At University Of Maryland Medical System Health PlansBaltimore, Md -
Scott Conover
Dallas-Fort Worth Metroplex7onenetwork.com, viewlocity.com, syncron.com, salesintegrity.com, gtnexus.com, viewlocity.com, e2open.com3 +151080XXXXX
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