• Complete medical assessment and safe transport of patients to different medical facilities. • Respond to emergency situations

• Certified in EVADE and Crisis Prevention Intervention de-escalation techniques• Created a safe, supportive, and welcoming environment for all hospital team members, patients and visitors.• Responsibilities: responding to various types of emergency situations, requests for assistance and assuring the safety of visitors, patients and staff.

• Directed and supervised aquatic and safety program activities to meet community needs and fulfill the organization’s objectives. Expanded and established new programs within the community.• Served as a leader and role model for other staff and members and promoted youth development, healthy living, and social responsibility. Recruited, hired, trained, developed, scheduled, and directed personnel. Adhered to strategic and operating plans. Collaborated with executive director to ensure safe and responsible operations.• Cultivated and maintained collaborative relationships within the community and internally. Monitored and evaluated staff performance. Developed strategies to motivated staff and achieve goals. Ensured records of staff certifications were current and complete and met in-service standards.• Maintained and monitored daily pool operations, maintenance and chemical levels to state, local, and YMCA health and safety regulations. Created and scheduled swim classes. Developed and managed program budget.• Assisted in the marketing and distribution of program information. Responded to member and community issues and complaints in timely manner. Evaluated program effectiveness and participation program.Key Contributions:• Created a safe, supportive, and welcoming environment for aquatic team and YMCA members.• Engaged with members directly by teaching swimming lessons and actively participating in special events, meetings and training sessions.

Organized lifeguard team meetings and schedules, scheduling swim lessons at the Brockton Youth Branch and Central Branch. Interview, hire, and train lifeguards and swim instructors. Provide friendly customer service.

Certified Ellis Lifeguard, Certified in CPR and Basic First Aid, Certified in Darkness to Light - Child Sexual Abuse Prevention program, Organize and plan swim lessons, assess swimming abilities, teach swimming lessons to infants, children, and adultsResponsible for cleaning and maintaining swimming pool deck, responsible for testing chemical contents of pool