Scott Robbins

Scott Robbins Email and Phone Number

Principal AI Architect @ Salesforce
Chicago, IL, US
Scott Robbins's Location
Greater Chicago Area, United States
Scott Robbins's Contact Details

Scott Robbins personal email

n/a

Scott Robbins phone numbers

About Scott Robbins

Digital marketing professional and MBA graduate concentrating in marketing and finance with a breadth of experience in consumer engagement across multiple channels, including: website, display advertising, email, paid search, social media, and event activations. Read how BFGoodrich Tires is evolving it's approach to Lead Generation: https://www.facebook.com/business/success/bfgoodrich-tires/Specialties:• Content Strategy and Development• 1:1 Marketing Communications and Automation• Salesforce.com Marketing Cloud• Google Analytics• Statistical modeling and analysis• Social media campaign optimization and audience insights

Scott Robbins's Current Company Details
Salesforce

Salesforce

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Principal AI Architect
Chicago, IL, US
Website:
salesforce.com
Employees:
83776
Scott Robbins Work Experience Details
  • Salesforce
    Principal Ai Architect
    Salesforce
    Chicago, Il, Us
  • Salesforce
    Principal Technical Architect
    Salesforce Nov 2023 - Present
    Chicago, Illinois, United States
  • Salesforce
    Principal Solution Engineer - Marketing Cloud
    Salesforce Feb 2022 - Jan 2024
    Chicago, Illinois, United States
    • Work directly with sales account executives and clients to design innovative solutions to generate positive business impact for Salesforce's enterprise clients.• Deliver customized persona-driven demonstrations and technical presentations of the Salesforce technology stack to clients to visualize ideal experiences for target audience. • Develop a deep understanding and empathy around the challenges and dynamics each customer faces in order to recommend relevant solutions.•… Show more • Work directly with sales account executives and clients to design innovative solutions to generate positive business impact for Salesforce's enterprise clients.• Deliver customized persona-driven demonstrations and technical presentations of the Salesforce technology stack to clients to visualize ideal experiences for target audience. • Develop a deep understanding and empathy around the challenges and dynamics each customer faces in order to recommend relevant solutions.• Maintain functional expertise in the Salesforce for Marketing product portfolio through training, Salesforce certification exams, and familiarity with all new release features. Show less
  • Salesforce
    Lead Solution Engineer - Marketing Cloud
    Salesforce Aug 2020 - Feb 2022
    Greater Chicago Area
    • Work directly with sales account executives and clients to design innovative solutions to generate positive business impact for Salesforce's enterprise clients.• Deliver customized persona-driven demonstrations and technical presentations of the Salesforce technology stack to clients to visualize ideal experiences for target audience. • Develop a deep understanding and empathy around the challenges and dynamics each customer faces in order to recommend relevant solutions.•… Show more • Work directly with sales account executives and clients to design innovative solutions to generate positive business impact for Salesforce's enterprise clients.• Deliver customized persona-driven demonstrations and technical presentations of the Salesforce technology stack to clients to visualize ideal experiences for target audience. • Develop a deep understanding and empathy around the challenges and dynamics each customer faces in order to recommend relevant solutions.• Maintain functional expertise in the Salesforce for Marketing product portfolio through training, Salesforce certification exams, and familiarity with all new release features. Show less
  • Salesforce
    Senior Solution Engineer - Marketing Cloud
    Salesforce Jan 2019 - Aug 2020
    Chicago, Illinois, United States
  • Michelin
    Global Demand Generation & Insights Manager
    Michelin Jul 2018 - Jan 2019
    Greenville, Sc
    • Deliver a category-leading experience for Michelin and BFGoodrich Tires consumers by offering relevant, personalized, and engaging messaging across email, display, social, web, and mobile channels, with a focus on fostering brand loyalty and advocacy. • Design data-driven programs and solutions utilizing 1st, 2nd, and 3rd party audience data to deliver highly targeted communication and offers to pre-defined consumer segments showing in-market behavior.• Structure the holistic data… Show more • Deliver a category-leading experience for Michelin and BFGoodrich Tires consumers by offering relevant, personalized, and engaging messaging across email, display, social, web, and mobile channels, with a focus on fostering brand loyalty and advocacy. • Design data-driven programs and solutions utilizing 1st, 2nd, and 3rd party audience data to deliver highly targeted communication and offers to pre-defined consumer segments showing in-market behavior.• Structure the holistic data ecosystem to reliably measure and report on the effectiveness of omni-channel digital interactions for lead generation and conversion in offline retail environments. KPIs include ROI%, Return on Ad Spend, Cost Per Lead, Conversion Rate, and Engagement Rate.• Collaborate with brand media and digital agencies to monitor overall channel mix to find media spending efficiencies through suppression, frequency capping, triggered communication journeys, and make mid-campaign optimizations when possible. Show less
  • Michelin
    Bfgoodrich Tires Digital Communications & Social Media Manager
    Michelin Nov 2016 - Jul 2018
    Greenville, Sc
    • Manage strategy and initiatives to effectively communicate the BFGoodrich Tires brand platform through all digital consumer touchpoints: social media, internet display, SEO and promoted search, email, eCRM, and BFGoodrichTires.com• Lead vendor selection of Marketing Automation solutions after developing key use cases and business requirements. Coordinate subsequent implementation of Salesforce.com Marketing Cloud to launch a new eCRM approach in Q1 2017. • Organize activities… Show more • Manage strategy and initiatives to effectively communicate the BFGoodrich Tires brand platform through all digital consumer touchpoints: social media, internet display, SEO and promoted search, email, eCRM, and BFGoodrichTires.com• Lead vendor selection of Marketing Automation solutions after developing key use cases and business requirements. Coordinate subsequent implementation of Salesforce.com Marketing Cloud to launch a new eCRM approach in Q1 2017. • Organize activities across digital/social and media agency partners to extend content reach and engagement results, growing direct social audience to approximately 350,000 followers and creating an overall growth rate of 42% in 2016.• Amplify content partnerships and grassroots event activations across all social media channels in 1:many and 1:1 communication scenarios. Channels - Facebook, Instagram, Twitter, Youtube, and Snapchat Show less
  • Michelin
    Global Leadership Program
    Michelin Jun 2015 - Nov 2016
    Greenville, South Carolina Area
    • Entered inaugural group of rotational development candidates on a sales/marketing pathway.• Evaluated grassroots marketing strategy for BFGoodrich Tires brand and formed a brief of key activities, target markets, collaboration partners, and resources required to support it. • Developed user personas and business requirements as inputs to ongoing implementation of CRM system and customer portal built on Salesforce.com platform.• Built business case and project roadmap to… Show more • Entered inaugural group of rotational development candidates on a sales/marketing pathway.• Evaluated grassroots marketing strategy for BFGoodrich Tires brand and formed a brief of key activities, target markets, collaboration partners, and resources required to support it. • Developed user personas and business requirements as inputs to ongoing implementation of CRM system and customer portal built on Salesforce.com platform.• Built business case and project roadmap to implement email marketing automation using Salesforce.com Marketing Cloud. Developed use cases and cost-per-engagement models compared to existing communication channels. Show less
  • Honeywell
    Mba Marketing Intern
    Honeywell Jun 2014 - Oct 2014
    Morristown, Nj
    • Conduct primary, secondary, and voice-of-customer research on emerging technologies in the Active/Intelligent packaging space, gauging commercialization potential and market sizing for the Healthcare & Packaging group.• Understand key value drivers for customers and end-users to develop an optimal targeting and value proposition in to introduce a new solution to package organic materials such as fruit, vegetables, and research products. • Form and deliver a strategic recommendation… Show more • Conduct primary, secondary, and voice-of-customer research on emerging technologies in the Active/Intelligent packaging space, gauging commercialization potential and market sizing for the Healthcare & Packaging group.• Understand key value drivers for customers and end-users to develop an optimal targeting and value proposition in to introduce a new solution to package organic materials such as fruit, vegetables, and research products. • Form and deliver a strategic recommendation for opportunities facing the business that could provide a significant return, increase capacity utilization, or materials innovation. Show less
  • Robbins Book List, Robbins Electronics
    Marketing Manager
    Robbins Book List, Robbins Electronics Jun 2007 - Aug 2013
    Greenville, Michigan
    Primary focus on adapting traditional retail operations to the rapidly growing online marketplace, creating more efficient use of online suppliers and growing web-based revenues. • Expand marketing strategies and in-store events focused on social media use to increase community awareness and broaden customer base. • Arrange product placement and promotion to take advantage of current sales trends in order to grow revenue. • Perform standard retail procedures: sales… Show more Primary focus on adapting traditional retail operations to the rapidly growing online marketplace, creating more efficient use of online suppliers and growing web-based revenues. • Expand marketing strategies and in-store events focused on social media use to increase community awareness and broaden customer base. • Arrange product placement and promotion to take advantage of current sales trends in order to grow revenue. • Perform standard retail procedures: sales, shipping, inventory procurement and customer assistance to maintain strong reputation of reliability in industry.• Planned adaptations to growing online marketplace, resulting in 8% increase in online sales and 20% increase in purchasing through online vendors. Show less
  • University Of Michigan Dept. Of Psychiatry
    Research Staff
    University Of Michigan Dept. Of Psychiatry May 2012 - Jul 2013
    Ann Arbor, Mi
    A project team member on the Michigan Longitudinal Study, a 25 year study examining the effects of alcoholism on children. This research is a joint project between the University of Michigan and Michigan State University, directed by principle investigator Dr. Robert Zucker.• Organized and managed research data and updated databases to ensure accuracy of records. • Provided training, computer support, and feedback to launch new employees as productive team members within two weeks… Show more A project team member on the Michigan Longitudinal Study, a 25 year study examining the effects of alcoholism on children. This research is a joint project between the University of Michigan and Michigan State University, directed by principle investigator Dr. Robert Zucker.• Organized and managed research data and updated databases to ensure accuracy of records. • Provided training, computer support, and feedback to launch new employees as productive team members within two weeks of start date.• Created counting system to more efficiently sort and track approximately 80,000 instruments. Show less
  • University Of Michigan Dept. Of Housing
    Student Manager/Coordinator
    University Of Michigan Dept. Of Housing Jan 2010 - Apr 2012
    Ann Arbor, Mi
    • Supervised shifts of 10-15 employees and served as liaison with upper management to ensure efficiency of operation and quality of service.• Reviewed site and verified food safety regulations were properly met to decrease chance of food-borne illnesses.• Balanced financial transactions and made secure cash deposits each night to protect assets. • Led staff meetings to enhance communication of management goals and operation-focused projects.
  • State Of Michigan Dept. Of Natural Resources
    Park Ranger - Sleepy Hollow State Park
    State Of Michigan Dept. Of Natural Resources Apr 2011 - Sep 2011
    Laingsburg, Mi
    • Provided park oversight and security to ensure safe and hospitable environment for clients, including families, sports enthusiasts, elderly, and youth organizations.• Collaborated to plan and hold special events in park such as group gatherings and ensure laws and regulations are followed.• Gave technical support to customers to aid in use of online reservation system.• Was responsible for helping to coordinate response for various medical and missing persons emergencies.

Scott Robbins Skills

Management Data Analysis Team Leadership Project Management Microsoft Excel Training Research Inventory Management Project Planning Market Research Spss Communication Problem Solving Voice Of The Customer Microsoft Office Leadership Statistical Data Analysis Negotiation Marketing Cloud Social Media Data Entry Creative Solutions Conflict Resolution R Influencer Marketing Promotions Microstrategy Reporting Microstrategy Photoshop Exacttarget Social Media Measurement Google Analytics Google Adwords

Scott Robbins Education Details

Frequently Asked Questions about Scott Robbins

What company does Scott Robbins work for?

Scott Robbins works for Salesforce

What is Scott Robbins's role at the current company?

Scott Robbins's current role is Principal AI Architect.

What is Scott Robbins's email address?

Scott Robbins's email address is sc****@****lin.com

What is Scott Robbins's direct phone number?

Scott Robbins's direct phone number is (864) 458*****

What schools did Scott Robbins attend?

Scott Robbins attended Penn State University, University Of Michigan.

What skills is Scott Robbins known for?

Scott Robbins has skills like Management, Data Analysis, Team Leadership, Project Management, Microsoft Excel, Training, Research, Inventory Management, Project Planning, Market Research, Spss, Communication.

Who are Scott Robbins's colleagues?

Scott Robbins's colleagues are Teddy M., Cory Carson, Kerem Klc, Sneha Walunj, Lauren Sang-Kyung Suh, Adriano Rasmussen, Brad Taylor.

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    astrazeneca.com, paratekpharma.com, syneoshealth.com, luxehotels.com

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  • Scott Robbins

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