Scott Hicks Email & Phone Number

Lynchburg, VA, US

Lynchburg, Virginia Area

Provide leadership, direction, organizational structure, assessment and accreditation oversight, and growth for Liberty University, spanning 17 schools with more than 600 programs while managing a $300M budget.  Engaged in various restructures throughout the university leading to efficiencies. Implemented KPIs across academic operations to increase.

Teach a variety of classes in the residential and online modalities.

Lynchburg, Virginia Area

Provided leadership and direction for the University. Streamlined academic operational and admissions policies. Spearheaded Next-Gen Learning Experience with the Inclusive Access (IA) initiative being implemented for online undergraduate courses in Fall 2018 with a 95.2% implementation rate; results include reduction of 40-60% off materials cost to.

Provided overall leadership, direction, reorganization, and growth for graduate programs across seventeen schools and all academic operational divisions of the university, including the Registrar’s Office, Center for Academic Development, and other similar departments. Executed continued evaluations of best practices for design, delivery, and dissertation.

Lynchburg, Virginia Area

Provided the overall leadership, direction, design, implementation, maintenance, and growth of School of Business programs, from Associate Arts to the Doctorate of Business Administration. Continuously studied and reviewed enrollment trends for potential new programs, specialization developments, and potential redesigning of School of Business curriculum.

Served as a trusted advisor overseeing strategic operations, market expansion projects, and construction projects.  Successfully transferred profitable retail profit center, as well as all corresponding cost centers, to new VP of Retail Sales and Operations.  Managed the full lifecycle for 75+ multi-phase commercial and government petroleum projects.

Oversaw retail operations for the second largest (Forbes 176) petroleum distributor in the nation, with $2.6B in revenues; reporting directly to the COO, CFO, and CEO. Restructured, managed, and grew all Retail functions with combined budgets of $780M. Led operations strategies for Customer Service, Dispatch, Delivery, Supply, Sales, Marketing, Branding.

Provided return on investment oversight for company and customer operated real estate, building, and petroleum construction projects, with project portfolio value of $12M. Managed full lifecycle of projects, from design and estimation through closure.  Developed the standard for new development budgets; created a cash flow model using EBITDA which allowed.

Oversaw customer engagement and satisfaction across functional business areas, including Repair and Maintenance, Spot Sales, Retail Assets, Dealer Customer Relations, Dispatch, Delivery, Retail Pricing, Procurement, Environmental and Contract Compliance. Reported directly to the VP of Development, COO, and CFO.  Successfully oversaw all customer relations.

Managed full lifecycle of multi-million-dollar construction projects, as well as oversaw relationships with contractors, vendors and customers across 70 customer retail locations and several hundred dealer accounts.  Streamlined project tracking structure. Assisted in building out budgets to ensure all costs were being captured appropriately and all.

Doctor Of Philosophy (Phd), Financial Management & International Business

Additional Credits, Economics

Master Of Business Administration (Mba), Management

Bachelor'S Degree, Finance & Management