Scott Horowitz Email & Phone Number

Islandia, Ny

Project Manager responsible for managing project activities related to provider data, reporting, reimbursement, new client implementations along with other projects related to the department.• Oversee the Medicare and Medicaid network adequacy reporting process, this includes keeping appraised of regulatory changes to ensuring compliance and timely filing submission. This requires close working relationship with the client and the staff that creates the regulatory submission files.• Create and manage end-to-end claim system modification requests; this includes researching and analyzing data requirements, writing work orders, UAT testing, and implementing the modifications once installed into the production environment.• Responsible for keeping appraised of government regulatory requirements as it relates provider data management and reimbursement, this includes monitoring both state and federal websites for reimbursement updates.• Subject Matter Expert (SME) on all provider reimbursement methodologies, this includes both professional and institutional pricing models for both Medicare and Medicaid.

Melville, Ny

Facilitates the capture, structure and reuse of our diverse support experiences into Knowledge Base content. This role is designed to support the continued expansion of both internal and external Knowledge Base assets throughout the Division, in a culture that embraces learning, sharing, and collaboration. Work closely with all CSA support professionals in order to maintain and grow our Knowledge assets. They will provide formal and informal KM training to all groups, including help desk, analysts, field support and engineering staff.

Melville, Ny

Manage the company LMS system by providing technical assistance, user training, system development and integration. Curriculum design of dynamic training programs (both e-learning and instructor led) that support performance management and organizational development initiatives of our growing organization. Responsibilities include:Perform quality assurance checks on system and tests content to monitor proper functionality and communication with the LMS; identifies, troubleshoots, and resolves problems with the system and course design.Maintain and design LMS system web pages, homepage announcements, features, and update the home page on a regular basis.Curriculum design for e-learning, instructor led courses, sales aids, tools.Collaborate with multiple SME’s to design, produce, and coordinate creative training and performance tools from initiation through delivery to learners.Develop curriculum and courseware that are technical and non-technical relative to our industry, products and proprietary systems. Responsible for administration of training classes, registrations and all associated activities.Deliver instruction to individuals and groups, such as salesforce.com software training, in a variety of formats; adapt content and delivery to meet audience needs as per needed. This can include facilitating webinar training for existing and prospective customers.

Operations QualityFacilitate and disseminate information timely and accurately throughout the enterprise via the enterprise search engine. Work in a team environment to maintain and enhance enterprise-wide search engine content to ensure swift and accurate queries. Manage departmental policies, procedures, and training material documents. Use a variety of performance improvement tools and techniques to facilitate the transfer of information and knowledge throughout the organization. Highlights:Document policies, procedures, and work flows following corporate design methodology.Consult with departments to improve communication and timely dissemination of information and or related documents. Identify deficiencies with content and offer solutions including development of formal training classes, designing self-study programs, and developing performance support tools.Utilize technology to support knowledge management and organizational learning.

Manage development of eLearning training material. Create training solutions by integrating Flash elements & interactive components, developed within authoring tool, to provide an online learning environment conducive to learning and retention of learning. Provided training to National Trainers, Training Managers, and District Managers for LMS & Webinars. Highlights:Managed entire LMS, including running & distribution of usage reports to field & corporate management.Collaborated with 3rd party vendor in the development and deployment of discriminatory harassment course.Developed in-house online training courses and modules that were delivered to learners.Utilized Flash elements, interactive components to further enrich the learning experience and engage the learner; instrumental in determining training needs and facilitated the implementation and delivery of training in the field, providing top-level support for LMS/LCMS.Closely worked with Director of Training, Training Managers, & National Trainers in the development, deployment, and scheduling of Webinar training modules.Scott Horowitz pg. 2 631.889.3759

Melville, New York, United States

Managed web design, training software development and related implementation activities. Created blended training solutions integrating technology and classroom components. Coordinated & participated in the installation, training, implementation, and maintenance of field automation systems to meet user requirements. Provided direction and guidance to corporate and field management to determine the most efficient use of human resources while working under general supervision.Highlights:Instrumental in determining training needs and facilitated the implementation and delivery of training in the field, Business Service Center's and at Corporate, for transition to new systems.Performed classroom, one-on-one and telephone training sessions throughout the country.Provided on site support and follow up training on new systems after the systems had been deployed.Key Training Specialist used to train new trainers; created training documentation (user manuals, train the trainer) utilized by both corporate and field staff.Monitored quality and effectiveness of training and recommended revisions/modifications through implementation to the field; analyzed and developed web site and training software specifications; provided technical leadership, strategic planning administration of Intranet sites and training software applications; conducted training on web site usage via phone and live demonstrations.Supported the design, development, delivery, implementation, and evaluation of classroom delivered programs.

Web site creation business, parent company of CJS Web Works, which specializes in creating web sites and a web presence for small businesses.TowneDigest.com, subsidiary of CJS Enterprises, which provides an online directory for small businesses.

Provided ongoing training functions to external customers who deemed it necessary to train their personnel on the e-Learning products available to them; training functions were performed in a classroom setting as well as over the phone training utilizing functions similar to PC AnywhereCreated user manuals and other documentation to support the rollout of the software product to external customers & provided first-rate customer support and service along with Help Desk functionality to customers.Worked with clients to set project objectives (with sales person/client/functional departments), agreed to timelines, motivated functional areas, kept sales person/client informed, checked on 'deliverables-in-progress", and ensured the on-time, in-scope and within-budget delivery of e-Learning initiatives.Client liaison for product development, tech support, sales support, deployment, training, integration, professional services and creative/content services group.

Bachelor Of Science - Bs, Information Technology, 3.75

Information Technology

Certificate In Computer Programming And Accounting Principles, Information Technology, A