Scott Miner Email & Phone Number

Elevating the customer experience on technology purchases with Lifecycle Adoption Services. Proven methodology to reduce customers' time to value realization and increase overall adoption of licensing and subscriptions.

Driving business outcomes for software licensing. Analyze current licensing and environment to explore alternative offerings or solutions to achieve long-term goals.Journey to the cloud, maintaining a secure network and contact center modernization are large transformational software opportunities that can be achieved by having the latest software technology and an offering that focuses on desired business outcomes.

Strategic leader defining business and sales strategies, fostering partner relationships and driving positive customer experiences. Our products and our brand are only as good as the service we provide. Accelerate customer success and profitability growth by delivering outstanding customer experience focused on a partnership with customers to drive meaningful and measurable results.

Dallas/Fort Worth Area

Helping customers understand the value of software subscription models. Member of the Account Sales management teams focused on the ADOPT and EXPAND selling motions. Focus on Network, Collaboration and Security offerings. In this role success is driven and accelerated through an effective ADOPTION and EXPANSION of offerings around solutions, services subscriptions and software to deliver business outcomes.

Dallas, Texas

Strengthening client relationships and revenue growth by managing the end-to-end software fulfillment processes, owning problem resolution, coordinating client solutions and increasing client satisfaction and sales productivity. Manage internal and external clients in areas of issue resolution, coordination of complex offerings and track revenue attainment.

Dallas, Tx

Managed team of Customer Support Representatives. Facilitated human resource programs, directives and fostered a climate for professional growth and accountability in business results.Coordinated end-to-end order fulfillment of software offerings across suite of IBM products including dispute resolution and revenue attainment. Worked with sales team and executives on software opportunities, forecasting revenue and releasing timely and accurate billing to clients.