Scott Manley Email & Phone Number

San Francisco, California, Us

Leader of second largest project within Salesforce Professional Services at the time.Over $200M in annualized cost savings delivered to the customer which exceeded the initial business case, with the program delivering ROI from the very first release.Operations - Total of 300 people on the program (multiple geographies), with 182 at peak, management of scope/contracts, management of financials, management of partner contracts and resourcesTransformation included change in business processes with focus on customer experience as well as program governance along with the strategic and successful implementation of over 9 products to create the experience.

San Francisco, California, Us

I led the AMER team of Program Executives that partner with client executive management to engage in the transformation of their business through strategy, design, planning, execution, and measuring return-on-investment to ensure success.

San Francisco, California, Us

As a Program Executive, I led large-scale digital transformation initiatives for strategic Salesforce customers, reporting to CXO sponsors. Our goal is to partner with our customers to sustainably transform into digital customer-centric companies.

Providence, Rhode Island, Us

Citizens Commercial Banking is one of the nation's leading commercial banking institutions. As Senior Vice President, I led the Delivery Channel segment responsible for mobile and online solutions related to client access to commercial products and services that handled $493 Billion in transactions annually.Led Product Management team.Streamlined product offerings to increase revenue, decrease support costs and provide a clear product value and delineation for Sales and our customersSpeaker on mobile and impact of multichannel at conferences & customer events to C-level executives as well as daily practitionersEstablished strong partnerships with IT, Operations, Marketing, Sales, Compliance, Risk, outside vendors, consultants, and others to launch products successfully

Chicago, Il, Us

Sears Holdings is an integrated retailer focused on connecting physical and digital shopping experiences. I was responsible for Sears Commercial online experience, improving the customer experience, online revenue, and operational efficiencies. I created and managed the company’s first fulfillment web services which gained entry into a new market and generated an entirely new million dollar revenue stream.Created a new Commercial e-commerce platformManaged team of 42 including project management, product management, creative, UX, and development; both FTEs and contractors

Chicago, Illinois, Us

Co-Founder of FYIndOut, a website that connects service providers with their clients while offering them a place to rate and peer-review business products and services. As CEO, I led teams responsible for product management, marketing, sales, finance, legal, business development, support, operations, testing, and everything else that's not coding.Strategy and execution for Go To Market marketing, social media content, and customer interactionAttended various trade shows to demo product to potential clients and investors. Worked closely with CIO to determine new product development and budget. Bootstrapped company for three years.

Charlotte, Nc, Us

Managed national team of Product Managers responsible for strategic development, design and implementation of industry-leading commercial and small business suite of service productsResponsible for P&L and project budgets totaling $7MMResponsible for Business Process improvement across client support and operations to best utilize and create new technology solutions.Extensive experience in evaluating emerging technologies as well as vendor selection and negotiation in areas such as software, software-as-a-service, hardware, and consulting Directly managed multiple product teams, consulting groups, and vendors responsible for various product development tasks

Amsterdam, Nl

LaSalle Bank (Subsidiary of ABN AMRO) was a large super-regional bank in the midwest with one of the leading online commercial platforms in the US. I led teams responsible for internet product management, process improvement, determining build/buy decisions, customer consulting, online commercial banking, and designing & implementing internet solutions. I managed six-figure projects and a large team of product managers, developers, and consultants. In 2009, I became the Registered Inventor for Automated Account Opening System, US Patent 7,493,282. Speaker at numerous customer meetings, conferences and seminars on various topics to audiences with positions ranging from Operations personnel to CEO/CIO/CFOs and knowledge base from basic to expert

Amsterdam, Nl

North American Product Manager for Identrus, incorporating digital certificates and identity authentication into bank and customer online products via online product and SDKCreated online escrow service that allowed international businesses with no relationships to transact business and payments on online B2B platformsDetermined product direction, pricing, life cycles, and bring to market timelines

Masters, It

Bachelor Of Arts, Materials And Logistics Management