Scott Johnston Email & Phone Number

Leatherhead

Managing projects covering Cisilion full range of products including; Cisco Call Manager, UCCX, LAN, WAN plus storage, DR data centre and security solutions. I also manage implementation projects for Office 365 and Skype for Business. Projects also include work with our other strategic partners, such as Riverbed, F5, Juniper, VMware, SolarWinds and NetApp. As well as one off projects I am involved with clients as a programme manger overseeing business transformation works with Cisilion.

Management of voice, LAN, WAN and WLAN projects of varying size, scope and complexity

Switch Communications is a provider Alcetel-Lucent voice and data solutions of networking solutions over our managed IP network using a Cisco backbone. Our customer base ranges from large multi-national and FTSE100 clients where we maintain voice, WAN, LAN and converged IPT solutions to SME's.My role is primarily office based where my role includes management of projects encompassing some or all elements of the products supplied by Switch Communications. This includes multi-site MPLS networks, which utilise National Ethernet and DSL circuits; IPT solutions over IP networks; IPT and digital voice solutions; unified communications; WiFi and structured cable installations. Key Responsibilities:Management of one off projects, which may run for anything from 1 to 18 months and have a value of £1000 to £1m. Main day-to-day interface with our most prestigious clients. Delegating business as usual requirements and managing their larger projects. Overhaul of our internal project procedures based upon the PRINCE2 methodology, which is required due to the larger and larger nature of the projects that Switch Communications are taking on. Following a full company and management review the company has instigated a massive 3-year change programme, which I have been assigned to manage. We have recently signed a lucrative contract with a large multi-national managed services company, providing professional services for their Alcatel-Lucent IPT projects. I have been assigned to manage these new opportunities throughout the project life cycle. Switch is also an OGC partner and as such I manage many projects for government agencies. This includes OFWAT, Royal Armouries Museums; universities and county councils. d obtained revenue of over £800K with an average net profit of over 30%.

Following the collapse of Talkpoint I was asked by the owner to run the office of Exchange Communications, which was a separate cabling contracting company (contracting from Switch Communications). As well as taking up my roles from Talkpoint I was responsible for all back office administration. This included accounts (sales & purchase ledger, VAT returns and salaries) company registration, advertising, creation of company stationary and quotations.During the short period of time that this company existed it generated revenue of over £750k and I obtained valuable experience of how a company is started, managed and the reality of working as a small contractor.

Talkpoint was a small business telephone system reseller and cabling infrastructure company.Key Responsibilities:I was employed to head up the customer service team of three, which was bought in to deal with the expected new clients from a revolutionary VoIP product. Co-ordinate system installations and deal with service issues and complaints. computerise the fault reporting procedures allowing the company, for the first time, to monitor fault resolution times and performance. In conjunction with our IT consultant our client information was collated onto one location on the server and our sales client contact software was integrated a single TDM package with our service team.

History, Mathematics, Economics

Education record

Practitioner Pass grade June 2006 (Candidate No: P2R/166356) Prince 2 FoundationPass grade April 2006 A - Level EconomicsGrade D