Scott Juskowiak Email & Phone Number

Oregon, United States

Hillsboro, Oregon

- Initial point of contact for company-wide technology issue resolution- Assist in managing and maintaining software licenses, computer hardware, computer accessories, and overall delegation and maintenance of company-wide technology- Manage and delegate company IT Helpdesk and solution tasks- Implement and maintain network hardware and software- Install and support LANs, WANs, network segments, Internet, and intranet systems- Maintain integrity of… Show more - Initial point of contact for company-wide technology issue resolution- Assist in managing and maintaining software licenses, computer hardware, computer accessories, and overall delegation and maintenance of company-wide technology- Manage and delegate company IT Helpdesk and solution tasks- Implement and maintain network hardware and software- Install and support LANs, WANs, network segments, Internet, and intranet systems- Maintain integrity of network, server deployment, and security- Investigate and resolve network and hardware matters- Administer servers, computers, printers, routers, switches, firewalls, phones, software deployment, security updates and patches-Manage, monitor, and maintain corporate backup solutions Show less

Hillsboro, Oregon

- Initial point of contact for company-wide technology issue resolution.- Manage and delegate company IT Helpdesk and solution tasks.- Assist in managing and maintaining software licenses, computer hardware, computer accessories, and overall delegation and maintenance of company-wide technology.- Point of contact for hardware vendor repairs and maintenance. - Assist in logistics for yearly company trade show (HIMSS), including preparation, setup, and on-site… Show more - Initial point of contact for company-wide technology issue resolution.- Manage and delegate company IT Helpdesk and solution tasks.- Assist in managing and maintaining software licenses, computer hardware, computer accessories, and overall delegation and maintenance of company-wide technology.- Point of contact for hardware vendor repairs and maintenance. - Assist in logistics for yearly company trade show (HIMSS), including preparation, setup, and on-site support of event. - Assist in monthly server maintenance and server migration duties. - In charge of setting up newly hired employees with correct accounts (e-mail, active directory), permissions, folders, software suites, computer hardware, programming phones, and security access so that they can hit the ground running on day-1. Show less

-Provide professional telephone technical support.-Respond to routine inbound phone calls with a high degree of professionalism and superior technical evaluation.-Help customers understand the features and benefits of their products and work systematically through hardware or software issues.-Assist customers systematically through billing, hardware or software problems.-Quickly think of alternative solutions to customer problems.

-Responsible for operating and maintaining Electronics Department including photo-processing equipment, management of employees, customer service, product sales, and the handling and depositing of monetary assets. -Responsible for Manager's override card to make final decision on escalated customer service issues. Also entrusted with a set of department keys for after-hours access to facilities.-Managed and coordinated maintenance, stocking, freight, and salvage of music, movie,… Show more -Responsible for operating and maintaining Electronics Department including photo-processing equipment, management of employees, customer service, product sales, and the handling and depositing of monetary assets. -Responsible for Manager's override card to make final decision on escalated customer service issues. Also entrusted with a set of department keys for after-hours access to facilities.-Managed and coordinated maintenance, stocking, freight, and salvage of music, movie, and game product for the department. -Planned and implemented new media organization system to make product easier to find and stock to meet customer demand which increased media sales by 2%.-Maintained a full class schedule at Western Oregon University while working 20-30 hours a week part time. Show less

-Data entry, auditing and correction-Data research and report generation in CRM and ERP systems-Generating service renewal sales quotations using dedicated sales database systems.-Ensuring the integrity of client data maintained in the database systems.-Updating and managing Excel spreadsheets.-Dealing with external and internal queries.-Checking the data integrity of purchase orders and invoices.

San Francisco Bay Area

- Received hands-on experience with company advertisement indexing database from and end-user perspective.- Assisted Custom Solutions team leader in company-wide classification project.- Responsible for categorizing and updating backdated customer advertisement campaign submissions in company database.- Efficiently submitted categorized customer advertisement campaign daily.- Consistently increased classification speed and accuracy.- Provided excellent inter-office team work… Show more - Received hands-on experience with company advertisement indexing database from and end-user perspective.- Assisted Custom Solutions team leader in company-wide classification project.- Responsible for categorizing and updating backdated customer advertisement campaign submissions in company database.- Efficiently submitted categorized customer advertisement campaign daily.- Consistently increased classification speed and accuracy.- Provided excellent inter-office team work with local and global Customer Solutions teams and quickly developed strong professional relationships. Show less

- In charge of managing, maintaining, and organizing entire stock of Music, Movie, and Game media product.

I started off as cart boy back in high school and have consistently and steadily worked my way up to the joint position of Backup Manager and Media Specialist in the Home Electronics/Photo Department.

- Assisted Network Administrator with daily maintenance of corporate network as well as both local and satellite computer lab locations.- Provided on-site assistance to internal customers.- Helped to maintain both hardware and software aspects of network machines - Designed and implemented Group Policies for Active Directory domain.- Researched potential encryption method upgrades for network storage

Information Systems, Information Technologies, Computer Science, And Business

- Obtained Bachelors of Science in Information Systems with a Minor in Business in June of 2009.

High School Diploma

Activities and Societies: - Rotary Club