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@intradiem.com
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4 phones found area 785, 770, and 678
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LinkedIn matched
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Scott Kemme is listed as Lead Success Manager at Intradiem, a company with 139 employees, based in Kansas City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at intradiem.com, phone signal with area code 785, 770, 678, and a matched LinkedIn profile for Scott Kemme.
Scott Kemme previously worked as Senior Business Analyst at Clickfox (Now Brytercx) and Supervisor/Program Manager, Business Continuity at Sprint Nextel (Now T-Mobile). Scott Kemme holds Master, Business Administration (Mba) from Rockhurst University.
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AeroLeads found 1 current-domain work email signal for Scott Kemme. Compare company email patterns before reaching out.
An individual who successfully leads diverse teams of professionals towards common goals to build client value. Over 25 years of experience that spans a variety of disciplines, providing a holistic business view. Experience covers customer success and client engagement, big data analytics, as well as business continuity planning and IT. This experience is backed by operational, technical and process knowledge, as well as business qualifications with a strong record of program management, project planning and execution, process development and implementation, and executive-level communications and presentations.Specialities: Customer Success | Leadership | Contact Center | Product Management | Executive Communication | Big Data | Vendor Management | Program Management | Process Development | Business Continuity (CBCP) | Crisis Management | Risk Assessment | IT Experience (ITIL)
Listed skills include Telecommunications, Leadership, Vendor Management, Process Improvement, and 26 others.
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A career timeline built from the work history available for this profile.
Kansas City, Missouri Area
- Co-lead a team of Success Managers responsible for a $50M+ book of business.- Conduct recruiting activities including resume review, phone interviews, and making the final hiring decision. Post-hire activities include onboarding and ongoing coaching/performance management.- Customer Success Program and Standard Operating Practices.- Increase adoption and.
Kansas City, Missouri Area
- Develop and deliver consulting, analytics, and training services accompanying ClickFox software implementations focused on the measurement, evaluation and optimization of the customer experience for an Enterprise client in the Telecommunications industry.- Deliver recommendations to the client on optimization opportunities for the IVR, web, and retail.
Kansas City, Missouri Area
- Supervision of the business continuity team’s direct reports including training, day-to-day assignment of responsibilities and projects, and performance management.- Program manager for the cross-organizational BC program. Responsible for leading the business continuity planning program across the supported organizations for over 70 contact centers.
Lawrence, Kansas Area
- Responsible for managing the activities of the change management process for the IT organization.- Responsible for the organizational implementation of the selected ITIL-based processes.- Provided process planning and review services at the organizational level on non-ITIL based processes.- Provided process planning and review services at the intra and.
Kansas City, Missouri Area
- Responsible for managing incoming projects for the Sprint IT surveillance center. Ensured new projects met group’s entrance requirements.- Provided training for surveillance tool use, specifically HP OpenView Operations and BMC PATROL Enterprise Manager.- Technical writer for internal manuals used by surveillance center associates for designated tools.
Kansas City, Missouri Area
- Monitoring of critical contact center applications necessary to support incoming customer calls.- Reporting of center impacting events and joining fix agent conference bridges to drive timely resolution based on application knowledge.- Tier 1 maintenance and support of custom monitoring applications for this function.
Kansas City, Missouri Area
- Assisted Sprint employees calling into the IT Helpdesk with hardware, software, mainframe, and network connectivity issues.- High severity incident manager (select staff only) responsible for coordinating response efforts with fix agents and communicating to IT executives high severity outages impacting employees.- Assistant Trainer for new Helpdesk.
Japan
- Co-taught English classes for Japanese junior high students in grades 7-9 at the town's two junior high schools.- Developed lesson plans along side Japanese counterpart based on current educational requirements.- Cultural liaison to town and elementary schools to develop mutual cultural understanding and tolerance.
Other employees you can reach at intradiem.com. View company contacts for 139 employees →
Richard Thomas
Colleague at IntradiemLondon, England, United Kingdom, United Kingdom
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Xiangyu Meng, Ph.D.
Colleague at IntradiemAtlanta, Georgia, United States, United States
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Craig Sadler
Colleague at IntradiemFort Worth, Texas, United States, United States
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Christopher Mccoy
Colleague at IntradiemCharlotte, North Carolina, United States, United States
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Rinrada P.
Colleague at IntradiemHorley, England, United Kingdom, United Kingdom
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Laeticia K. A.
Colleague at IntradiemWashington, District Of Columbia, United States, United States
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Jerry Fonville
Colleague at IntradiemConcord, North Carolina, United States, United States
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Benjamin Winward
Colleague at IntradiemSalt Lake City, Utah, United States, United States
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Tim Fitzgerald
Colleague at IntradiemCumming, Georgia, United States, United States
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Amanda Shupe
Colleague at IntradiemWest Des Moines, Iowa, United States, United States
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The Helzberg School of Management, Executive Fellows (EMBA)
Bachelor of General Studies (BGS) in English with an Emphasis in Creative Writing, Minor Concentration in Religious Studies
Quick answers generated from the profile data available on this page.
Scott Kemme works for Intradiem.
Scott Kemme is listed as Lead Success Manager at Intradiem.
AeroLeads has found 1 work email signal at @intradiem.com for Scott Kemme at Intradiem.
AeroLeads has found 4 phone signal(s) with area code 785, 770, 678 for Scott Kemme at Intradiem.
Scott Kemme is based in Kansas City Metropolitan Area, United States, United States while working with Intradiem.
Scott Kemme has worked for Intradiem, Clickfox (Now Brytercx), Sprint Nextel (Now T-Mobile), University Of Kansas, and Sprint (Now T-Mobile).
Scott Kemme's colleagues at Intradiem include Richard Thomas, Xiangyu Meng, Ph.D., Craig Sadler, Christopher Mccoy, and Rinrada P..
You can use AeroLeads to view verified contact signals for Scott Kemme at Intradiem, including work email, phone, and LinkedIn data when available.
Scott Kemme holds Master, Business Administration (Mba) from Rockhurst University.
Scott Kemme is listed with skills including Telecommunications, Leadership, Vendor Management, Process Improvement, Strategy, Project Management, Program Management, and Business Process Improvement.
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