Partner & Marketing Director
Cleveland/Akron, Ohio Area
Strategic Horizons LLP is internationally recognized for its enduring thought leadership on the topics of customer experience (CX), mass customization, and structural changes in consumer behavior caused by new technologies; including three books published by Harvard Business Press.As partner and director of marketing, my role was to bring those ideas to life by planning, communicating, and producing the firm's comprehensive marketing efforts including: • Development of… Show more Strategic Horizons LLP is internationally recognized for its enduring thought leadership on the topics of customer experience (CX), mass customization, and structural changes in consumer behavior caused by new technologies; including three books published by Harvard Business Press.As partner and director of marketing, my role was to bring those ideas to life by planning, communicating, and producing the firm's comprehensive marketing efforts including: • Development of integrated marketing programming and budgeting to guide marketing and communication efforts over 12-month cycles. • High-touch, executive-level events and theme-driven learning experiences, several of which were profiled in publications including TIME magazine, Wired, and Inc. magazine.• Investigating and integrating compelling new marketing technologies, resources, and communication tools to expand our reach and client base.• Content management via CMS for company website, micro-sites, social media channels, and 3rd party SAAS services.• Content creation, promotion, design, and program management of branded public events and private client engagements.• Leveraging data-rich customer relationship management system (CRM) of 30,000+ contacts to deliver customized digital and print promotions across highly segmented U.S. and international markets. Show less