Scott Manders Email & Phone Number

Bath, GB

Bath, England, United Kingdom

London Area, United Kingdom

-Product Manager delivering Salesforce Sales Cloud features for a multinational car manufacturer-Assurance Analyst for a wealth management software supplier, reviewing implementation methodology-Implemented HubSpot to manage Sales activity for a global consultancy

London, England, United Kingdom

Kaleyra acquired mGage 1st June 2021

London, United Kingdom

-Leading client-related integration projects across internal and third-party teams-Manage client onboarding projects, ensuring operator and regulatory compliance-Training customers on all mGage products, remotely or in person-Coordinating bespoke reporting requirements across BI and technical teams-Ensuring multiple concurrent projects are delivered on.

Occam became Edit in March 2018

Bath, United Kingdom

-Provide the existing client base and new prospects with expert advice on the specification, implementation, and configuration of data marketing solutions (data management and technology). -Ensure that these solutions are designed, implemented, developed, and configured with the client requirements at the forefront of all considerations.-End to end.

Newbury

Liaise between the business and IT for the development, creation and implementation of new systems, the enhancement of existing systems and their day to day operational support.Responsibilities include-Interim IT Business Partner duties to Finance-Implementing citrix deployment strategy to drastically improve application performance-Requirement gathering.

-Investigate and respond to queries from both internal and external customers regarding the Capita Housing application.-Specialisation in issues relating to 3rd party application integration including webservices and XML API-System and Database Administration, Ingres management and the use of SQL Server to investigate issues.

-Investigate and respond to customer and colleague queries regarding the Capita Benefits application-3rd party application integration-Advanced Core system knowledge, including time-critical government returns. -Developed an interest in and understanding of System and Database Administration functions including Ingres administration.

Respond to customer queries resulting from inbound telephone calls or personal visits to civic offices regarding the following;-Housing & Council Tax Benefits-Council Tax-Non-Domestic Rates-Free School Meals -Blue Badge (Disabled Parking Permits)-Taking payments as required for all service areas.

Recovery of overpaid housing benefits and the undertaking of all tasks related to this end, from customer contact by telephone and written means to personal interviews when necessary.

Hnc (P/T), Business And Finance

Btec National Diploma Business And Finance, Business Administration And Management, General

Btec First Diploma Electronic Engineering