Evernorth Health Services - Built the Request Audit Package (RAP) microservice solution to automatically generate and distribute over 5TBs of RAP Files to customers since April 2022. Designed and built a configurable and extensible system that has processed 70M+ Kafka events, that also uses Azure Service Bus Queues that trigger the running of Linux Azure Functions which retrieves data from WebAPI calls, authenticates a request, then generates PDF output to be automatically transmitted via SFTP to the customer. Ownership of other MicroUIs within the eviCore Platform (eP) Application such as Appointment of Representative, Patient Discharge, Patient 360 and Patient Centric View.

Supported applications used by tens of thousands of users across various roles such as Providers, Group Leaders, Brokers and internal employees. I mentored new team members at all levels. I practiced test driven development whenever possible. Experienced in writing T-SQL queries or stored procedures. Developed or maintained C# .Net code in an MVC app or API. Performed reviews on fellow team member's code changes in both GIT and TFVC repos. Produced or updated documentation resources as well as planned production code change implementations. As needed, I led agile ceremonies: stand-up, retro, sprint reviews, backlog refinement sessions, inspect & adapt workshops, etc.. I also prepared and facilitated BCBSLA's monthly Agile Community or Practice meeting for over 5 years. I invested in myself by learning new technologies where ever possible and listening to the occasional TED talk for researching ways to bring improvements both at individual and enterprise levels with a focus on how to create a culture of innovation and learning to drive collective growth. On occasion, I configured an API to use swagger, update some CSS, HTML or JavaScript. While under the BCBSLA IT division, operating within a SAFe Practicing environment, I served as interim scrum master, interim product owner, agile champion but most frequently as a senior software engineer and lead agile Community of Practice facilitator.

• Architected and automated complex analytics, database and reporting solutions, while overseeing the work of Business Analysts to administer these and technical writers to document the process.• Handled the tasks of providing technical specifications such as application integration, data migration and application development for the entire Reporting & Analytics team• Assisted management with some management functions such as participated in the interviewing process for selecting new analysts and provided training and guidance to the other analysts on new software, processes and other various tasks.• Developed and implemented a validation process of monthly file data extracts for data accuracy, logic, formatting and completeness using VBA in MS Access and T-SQL with SQL Stored Procedures in MS SQL Server Management Studio 2008 R2.• Responsible for analyzing the requirements for end user and assisted in implementing approach for enhancements to process and gather requirements.• Designed and built a report delivery tool that enables reports to be auto generated and delivered to business owners on a custom schedule per report.

Our main goal at Custom Accounting Solutions is to provide accounting and ERP solutions, from start to finish, specialized in providing solutions using the Sage PRO line of software.• Provided complete accounting and ERP solutions, for a client base of nearly 60 companies in a wide variety of industries and primarily located in South Louisiana.• Assisted with month end and year end books closing for a subset of clients.• Responsible for analyzing and modifying existing programs and reports within the established project methods and procedures (Sage Pro ERP, Visual Fox Pro)• Provided expertise with MS SQL Server Management Studio to clients using a SQL backend.• We offer various services including installation, upgrades, training, configuration and program customization.

• Provided technical support and direction for optimizing the Loan Originations systems (LoanCenter and Appro) for over 25 clients nationwide of variable sizes and lending practices.• Developed reports and loan documents using MS Reporting Services (SSRS) and Crystal• Services include support case management, system upgrades, document modification and delivery, report development, system configuration and developing specifications for system modifications.

Member of the 5 person web team to manage and maintain three websites for LWC. This included such tasks as • Web development and maintenance of ASP.net websites using VBScript, CSS, JavaScript and HTML. • Revamped documentation for website work flow using Adobe CS2 InDesign and Illustrator. • Created and modified reports to accurately display information using such technologies as VBScript, SQL and HTML.

Planned activities, coordinated teachers and ran the following weekly events: - Friday night youth meeting for 10 – 15 Middle School age students - Sunday morning youth meeting for 30 – 40 Middle School age students Produced weekly bulletins, developed semester calendars with Adobe CS2 InDesign, created banners using Adobe CS2 Illustrator and edited logos with Adobe CS2 Photoshop Used Apple’s iWeb to design and manage website with weekly video and text updates. Managed communications to students, parents, teachers and volunteers

* Wrote, reviewed & edited help manuals for APPRO, a loan origination software package * Worked with Author-IT to migrate & manage hundreds of instructional documents for APPRO * Created training tools with Adobe Flash for interactive training and demonstrative purposes * Assisted team members in Adobe CS to create handbook for APPRO annual user conference

* Provided front line technical support of a leading loan origination system to over 150 financial institutions nationwide.* Created new user accounts, reset passwords, stopped and restarted remote printer spoolers.* Shadowed users with Citrix and WebEx to assist in trouble shooting.* Used FrontRange’s Heat for case management and resolution and MS Sharepoint Administrator for First Level Support’s document management* Queried and updated SQL Databases to resolve some issues

* General technical support, including hardware and software, configuring networks, upgrading Operating Systems; general trouble-shooting.* Supported Microsoft Windows 98, 2000, XP; Microsoft Office Suite