Scott Mullen, Ph.D. Email & Phone Number

Financial Services and Statistical Modeling professional with Bank Retail, FX, Operations, Audit, M&A, Management, and Leadership experience. Proven business leader/executive of $100M net profit bank. Former Adjunct Professor teaching graduate-level Operations Management, Business Strategy, International Business, and Non-Profit Operations classes. Former Vice Chair of Payments Network, and former Board Member of the Association of Military Banks of America (AMBA). Former U.S. Army officer.Six Sigma certified Green Belt, Black Belt, and Champion.Specialties* Application and Business Operations Integration,* Best Practices/Benchmarking, * Business Cases, * Business Planning, * Business Process Design, * Data Conversion, * Data Modeling, * Development Methodology, * Ecommerce, * Facilitation, * Financial Analysis and Reporting, * Loyalty and Retention Management, * Market Research and Development, * Mergers, Acquisitions and Divestitures, * Organizational Alignment and Effectiveness, * Package Implementation, * Performance Measurement/Dashboards/Scorecards, * Pricing, * Process Assessment, * Process Improvement, * Reporting Design and Implementation, * Satisfaction Surveys and Assessments, * Segmentation & Analytics, * Six Sigma Management, * Statistical Analysis and Modeling,* Strategy Development