Sean Coughlin Email & Phone Number

West Warwick, Rhode Island, United States

Westwood, MA

• Managed the customer service process while providing quality service to wholesale customeraccounts, with the focus on building and maintaining strong relationships.
• Supported 4 territory field sales reps covering over 175 wholesale accounts worth over 1 milliondollars in business to help meet company goals.
• Accurately and efficiently placed and monitored all orders received to ensure timely shipping.Types of orders include: Overseas orders, Domestic, Hot Market orders and orders from ouronline B2B site.
• Primary contact to The Jimmy Fund charitable organization MAY 2017-JUNE 2020 o Donated up to 50,000 hats a year for fundraising events. o Worked with the Jimmy Fund on artwork placement and approvals. o Placed and.
• Main point of contact for custom order inquiries. MAY 2017-FEBRUARY 2019 o Resulted in $200K worth of product sold.
• Marketing Dept. & Major League Lacrosse account contact MAY 2017- FEBRUARY 2019 o Submitted artwork requested and receive approval for events. o Placed and monitored orders to ensure timely delivery. o Provided order.

Boston

• Contacted businesses through cold calling within the central time zone on Vendor TargetedMarketing program to generate new business.
• Oversaw 25 current Vendor Targeted Marketing accounts worth over $124,000 in total revenueand responsible for the renewal of accounts
• Contributed to the Vendor Targeting Market department by providing a strong work ethic andpositive attitude with all tasks assigned

Providence, Rhode Island Area

• Managed 150 group accounts while developing new accounts for Providence Bruins games &Dunkin Donuts Center events
• Built and delivered a comprehensive sales training program to a team of 13 employees of thecorporate business group sales program
• Contributed to the success of the corporate business sales group ticket & sponsorship programby selling over $90,000 in revenue during the ’13-14 & ’14-15 seasonSean Coughlin scoughlin33@gmail.com PAGE TWO
• Managed a team of 3 employees by providing performance reviews and sales goals
• Scheduled a staff of 13 to game night tasks throughout the ’13-14 & ’14-15 Providence Bruinsseason

Providence, Rhode Island Area

• Established and maintained strong relationships with 175 sponsorship accounts while deliveringproduct presentations and promotions.
• Managed hospitality on suite & restaurant level for Providence Bruins games and DunkinDonuts Center events
• Managed 2 employees to service and uphold partnership agreements while providing optimalcustomer experience for patrons
• Renewed over 50 sponsorship accounts for the ’13-14 season worth $25,000 total revenue duringthe 4 month off season campaign

Providence, Rhode Island Area

• Sold 1,700 Providence Bruins group tickets & 750 Dunkin Donuts Center event tickets for Q42012- 2013 season
• Sold new sponsorships during the ’11-12 off season, resulting in over 40 new accounts & over$20,000 in revenue for the ’12-13 season during the 4 month sponsorship campaign
• Developed group account base in selling 3,200 tickets for Providence Bruins games & sold 1,600tickets for Dunkin Donuts Center events for the ’11-12 season
• Managed a team of 3 sales associates to reach company goals for the ’11-12 & 12-13 season

Providence, Rhode Island Area

• Responsible for building new accounts by cold calling and prospecting local businesses for groupoutings for Providence Bruins home games
• Built my own account base from 0 to of over 100 accounts by selling 1,200 group tickets
• Managed and executed game day responsibilities

Bachelors, Sport Management, With Business Minor

Activities and Societies: Sport Management ClubInterest include: Golf, Baseball, Football, Basketball

Education record

Activities and Societies: Golf Team Spring of 2007

Education record