Steven Cramer

Steven Cramer Email and Phone Number

CIO at Newbridge Business Solutions @ Newbridge
Steven Cramer's Location
Greater Phoenix Area, United States
Steven Cramer's Contact Details

Steven Cramer personal email

n/a
About Steven Cramer

As a leader in enterprise customer service organizations, Steven focuses his experience and expertise in leading both domestic call centers and international customer service sites. His background enables call center organizations to increase productivity and quality through streamlined processes, procedures, and technology. Through his organizational and industry leadership, he advocates for the advanced development of the contact center industry through effective training and education within local communities. These efforts reflect his leadership in national, state, and local organizations and industry associations.The Newbridge team, under Steven’s leadership, enables organizations to craft an enterprise solution that exceeds their vision and goals. Newbridge enables an organization to quickly and easily deploy a high-performing client service team with minimal investment, rapid deployment, and the highest quality service.

Steven Cramer's Current Company Details
Newbridge

Newbridge

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CIO at Newbridge Business Solutions
Steven Cramer Work Experience Details
  • Newbridge
    Cio - Newbridge Business Solutions
    Newbridge Jan 2020 - Present
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  • Newbridge
    Sr. Vice President Operations- Newbridge Business Solutions
    Newbridge Jun 2012 - Jan 2020
    Newbridge Business Solutions
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  • Newbridge
    Vice President Operations - Newbridge Technology Solutions
    Newbridge Jul 2004 - Jun 2012
    Newbridge Technology Solutions
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  • Verizon Business Markets
    Director Customer Service & Financial Services (International Markets)
    Verizon Business Markets Mar 1999 - Jun 2004
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  • Verizon Business Markets
    Sr. Manager Customer Service & Financial Services (Domestic Markets)
    Verizon Business Markets Feb 1995 - Mar 1999
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  • United Parcel Service
    Sr. Business Plan Coordinator
    United Parcel Service Feb 1991 - Jan 1995
    Texas Market
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  • Ups
    District Area Supervisor
    Ups Jul 1986 - Feb 1991
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Steven Cramer Skills

Vendor Management Management Crm Call Centers Leadership Operations Management Account Management Customer Satisfaction Training Strategy Sales Operations Sales Business Planning Budgets Team Building Call Center Program Management Customer Experience Business Development Strategic Planning Sales Management Team Management Customer Retention Customer Service Process Improvement Business Process Improvement Telecommunications Outsourcing Cross Functional Team Leadership Contact Centers Team Leadership Contract Management Analysis Project Management Workforce Management Salesforce.com Six Sigma Contract Negotiation Recruiting Business Analysis Software Documentation Product Management Coaching Negotiation Quality Assurance Change Management Performance Management Bpo Executive Management Time Management

Steven Cramer Education Details

Frequently Asked Questions about Steven Cramer

What company does Steven Cramer work for?

Steven Cramer works for Newbridge

What is Steven Cramer's role at the current company?

Steven Cramer's current role is CIO at Newbridge Business Solutions.

What is Steven Cramer's email address?

Steven Cramer's email address is st****@****nts.com

What is Steven Cramer's direct phone number?

Steven Cramer's direct phone number is +160232*****

What schools did Steven Cramer attend?

Steven Cramer attended Sam Houston State University, Harvard University.

What skills is Steven Cramer known for?

Steven Cramer has skills like Vendor Management, Management, Crm, Call Centers, Leadership, Operations Management, Account Management, Customer Satisfaction, Training, Strategy, Sales Operations, Sales.

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