Scott Wilks Email & Phone Number

United States

Bethesda, Maryland, United States

At Eigen X, we are passionate about enabling our client’s data-driven transformations and deploying cutting-edge technology solutions. Eigen X is a leading provider of CRM, Data Analytics, Agile, and Application services. Our experienced consultants deliver innovative solutions to challenges in enterprise systems, data management, and emerging.

Grenada

Created a multi-divisional tourism and hospitality company focused on creating new jobs, training new skills, and introducing new products to Carriacou and Grenada in mission-driven and environmentally aware organization, driving legal, financial, and strategic decisions while developing and enabling local managers to run day-to-day operations. Divisions.

Carriacou And Petite Martinique, Grenada

• Leveraged Fortune 500 experience to deliver management consulting, human resources optimization, and project management support for small and medium-sized businesses. Key projects include:
• Employee Engagement: Designed, executed, and analyzed the annual employee satisfaction survey for Carriacou's leading tourism and hospitality provider. Recommendations led to a 26% increase in employee retention and a.
• Digital Transformation: Spearheaded the digitization of Customs, Immigration, and Health forms for the Government of Grenada. This initiative enabled cloud-based pre-authorization for hundreds of marine vessels.
• M&A Support: Conducted financial and operational analysis for the acquisition of regional tour operators. Delivered process improvement recommendations, contributing to a 15% increase in revenue for the acquiring.
• Project Management: Led marine vessel rehabilitation projects, employing Agile methodologies to minimize project downtime due to sourcing or weather-related challenges.

Mclean, VA

• Directed strategy and execution for data analysis teams, focusing on scalable solutions and data-driven decision-making across the Investing line of business.
• Team Leadership: Managed a cross-geographical team of 20 associates and consultants, along with Agile Product Owner responsibility for three technology sprint teams, to provide analytical data delivery, marketing.
• Business Support: Facilitated data solutions for 75+ business partners, including the creation and delivery of both ad hoc and recurring reports as well as BI dashboards. Trained business partners in self-service.
• Customer Engagement: Oversaw the delivery of more than 200 million customer communications annually, ensuring the relevance and impact of marketing campaigns.
• Data Management: Team executed over 500,000 queries annually on multiple data platforms, including Teradata, Hadoop, Sybase, and SAS, ensuring robust and scalable data solutions.
• Technology Implementation: Owned the product and data strategy for technology teams, leading the transition to a cloud-based Big Data platform hosted on AWS.

Mclean, Virginia, United States

Managed 16 Data and MIS Analysts within Horizontal Bank Operations, supporting Fraud Strategy and Operations, Ops Policy, Bank Loss Mitigation (Collections and Recoveries), Direct Banking Call Center, Digital and Online Service, and Claims Processing.

Arlington, Virginia, United States

• Oversaw the enterprise data warehouse and customer information reporting, leading strategic data initiatives to improve efficiency, reduce costs, and drive data-based decision-making.
• Team Leadership: Managed a geographically dispersed team of up to 22 associates and contractors, responsible for generating over 30,000 annual reports across the enterprise.
• Stakeholder Engagement: Cultivated strong relationships with business and technology partners, ensuring the accurate and timely delivery of key metrics for public earnings statements and other activities.
• Operational Efficiency: Reduced headcount by 56% and saved over $1.5 million in expenses while increasing reporting output by 27% and reducing manual reporting by 39%. Achieved 98% on-time delivery, reducing days to.
• Strategic Initiatives: Led key reporting efforts to inform strategic planning and presented findings to senior leadership. Initiatives included asset flow reporting, behavior-based segmentation, and per-customer.
• Tool Enhancement: Expanded the business intelligence toolbox by incorporating Crystal Reports and Business Objects, enhancing the team's analytical capabilities.

Mclean, Virginia, United States

• Technology Integration practitioner focused on Strategy & Operations in financial services. Engagement work for a top U.S. credit card issuer included:
• Led the development of an enterprise risk reporting tool
• Managed the infrastructure and framework development for an IT portfolio reporting operation
• Developed an information retention policy

Richmond, Virginia, United States

Lead analyst for cross-selling in the Web, Email, Telemarketing, and Customer Service Marketing channels. Initiated and analyzed marketing tests to create revenue, mitigate costs, or quantify product value.

Charlottesville, Virginia, United States

Specialized in oncological studies, utilizing SAS, Excel, and MS Access to report study results to outside clients and the FDA

Washington, District Of Columbia, United States

• Technology Integration practitioner. Engagement work included:
• Developed and deployed ETL processes for a global financial data warehouse
• Conducted a feasibility study for an international marketing data warehouse
• Created a data catch-up plan for a billing system conversion

Mba, General Management - International

Activities and Societies: Beta Gamma SigmaCompleted the OneMBA program, an innovative global partnership M.B.A. program consisting of five.

Master'S Degree, Management Of Information Technology

Activities and Societies: Muskrat Society - Founding MemberThe M.S. in MIT program provides a comprehensive understanding of the advanced.

Master Of Education - Med, Educational Psychology

The M.Ed. program is the #3 rated in the United States and it examines issues that reach beyond the given roles and goals of educational.

B.Sc. And B.A., Commerce (Int'L Business) And Foreign Affairs

Activities and Societies: Beta Gamma Sigma, McIntire School of Commerce Student Council, House Council President, HookBook Editor, , Phi.

Semester Abroad

Activities and Societies: Men's American Football - Team Captain and Nominated for British Collegiate American Football All-Star Team

Junior Year Abroad

Activities and Societies: Men's Soccer 1st Team - Awarded University Colors and Player of the Year Honors