Steven Hirsch Email & Phone Number

Greater Boston Area

Perform test plan writing and execution for Allscripts' Sunrise Enterprise Scheduling application.

Needham, Ma

Experienced QA Technical Lead and Manager for PTC’s MCAD (Mechanical Computer Aided Design) product Creo (formerly Pro|Engineer) and Flexible Modeling Extension (FMX) module. Led international teams of QA engineers. Provided design input for new features and authored feature specifications. Performed QA resource budgeting and planning.• Provided Subject Matter Expert (SME) guidance, ensuring QA engineers: Understood project scope, observed CAD geometry integrity, performance, and overall UXD (User Experience Design) principles; Reported and prioritized defects accurately; Created automated tests for all necessary cases.• Drove efficient, effective use of overseas teams of QA engineers (in India). Defined project assignments ensuring best matches between engineers’ skills, project requirements, and workload balance. Mastered cultural and language differences to foster team cohesiveness. Developed team members by identifying growth opportunities.• Enhanced communications within the R&D organization by translating concepts and processes between product managers, subject matter experts, local developers, and remote QA teams, saving time and increasing convergence on shared goals. Provided technical knowledge transfer between QA and development teams.• Drove project management for new features through many major release cycles: Balanced project scope, schedule and cost while maintaining quality; Utilized in depth product knowledge to identify integration test requirements; Coordinated re-planning, formation of contingency plans, and mitigation strategies to respond to scope and design changes, or to recover from timeline slippage.• Audited projects for Agile compliance.• Facilitated migration to new defect database system by providing updated product categorizations for the entire MCAD Product Line – Approximately 5000 legacy categories, many obsolete and redundant, were streamlined into ~1000 categories, better representing current product structure.

Needham, Ma

QA mentor and expert tester for PTC’s Pro|Engineer MCAD application. Trained junior QA engineers in the process of testing Pro|E, reporting defects and test automation. Inspired QAE’s to test beyond the product specification. Performed manual and automation testing for Pro|E basic and advanced geometric features and overall Part Module functionality. • Conducted pre-release / beta test events at customer sites, enabling customers to test new Pro|E versions with their own data and use practices, improving customers’ confidence to adopt the new versions, and providing a gauge of software release readiness.• Provided in person training to QA engineers in India.• Provided test automation training seminars for local and India QA teams, aligning engineers’ automation skills with accepted best practice methods.• Coordinated the merge of previously separate automated test suites (functional and performance) into a common library, simplifying test execution and results analysis.• Provided feedback on feature enhancement specifications, with an eye to resolve ambiguities or gaps that could hinder development or QA progress.• Performed in-depth evaluation of QA test plans for completeness.• Reviewed software defect reports for correctness, categorization, and priority.

Needham, Ma

Expert tester for PTC’s Pro|Engineer MCAD application with focus on Pro|Engineer basic and advanced geometric features and overall Part Module functionality.• Performed Pro|E testing through all phases of software development life cycle (SDLC): Unit, functional, integration, and system testing; Covered all supported MS Windows and UNIX OS and hardware platforms; Performed Localization (L10N) and Internationalization (I18N) testing; Created automated tests for functionality and performance.• Created software defect reports, verified bug fixes.• Authored test plans.• Reviewed product Documentation to ensure new features were explained correctly and completely.