Sudarsan Subramanian Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

• Compile and analyze data from various sources to prepare accurate MIS reports for senior management on a monthly basis.• Manage vendor relationships and ensure timely billing data generation for outsourced resources, reducing turnaround time by 50%.• Handle Project Information Management Systems, including BIM 360/ACC, and configure Microsoft Teams channels for efficient project collaboration.• Support recruitment processes by collecting, documenting, and scheduling candidates, contributing to a streamlined hiring process.

United Arab Emirates

Extracting and analyzing data from various systems to provide insights and support decision making for the Middle East region.Preparing and maintaining dashboards and reports to track key performance indicators (KPIs) for the region.Collaborating with cross-functional teams to identify data-driven business opportunities and support data-driven decision making.Developing and maintaining strong relationships with key stakeholders in the Middle East region to understand their data needs and provide timely and accurate info.Staying up-to-date with industry trends and best practices in data analysis and management.

Cochin Area, India

Managed Operational Activities of a Customer ContactCentre of South India’s largest DTH Service Provider witha team size of above 65.Major Job role includes;Ensuring Operational ExcellenceClient/SPOC InteractionsWorkforce ManagementContingency ManagementPreparing POA as per Client requirements,Evaluating Employee PerformanceReport generation, Analysis and ScrutinyDocumentationsAttendance handlingEmployee Retention

Coimbatore, Tamil Nadu, India

Palakkad, Kerala, India

Master Of Business Administration - Mba, Business And Personal/Financial Services Marketing Operations

Bachelor Of Technology - Btech, Computer Science