Sean Dolan

Sean Dolan Email and Phone Number

Technical Training and Support Specialist @ St. John's Nursing Home
Rochester, NY, US
Sean Dolan's Location
Rochester, New York, United States, United States
Sean Dolan's Contact Details
About Sean Dolan

A results-driven and highly skilled customer service professional with a track record in telecommunications, service delivery, accounts management, member management, and project management. Leverages dynamic interpersonal and communication skills to interact with a variety of individuals and teams while leading multiple projects to completion simultaneously. A forward-thinking team collaborator and contributor perpetually driven to achieve objectives in dynamic environments.

Sean Dolan's Current Company Details
St. John's Nursing Home

St. John'S Nursing Home

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Technical Training and Support Specialist
Rochester, NY, US
Sean Dolan Work Experience Details
  • St. John'S Nursing Home
    Technical Training And Support Specialist
    St. John'S Nursing Home
    Rochester, Ny, Us
  • Ringcentral
    Senior Support Specialist
    Ringcentral Jun 2024 - Present
  • Mitel
    Senior Customer Service Representative
    Mitel Mar 2019 - Aug 2024
    Rochester, New York Area
  • Windstream
    Telecommunications Specialist
    Windstream Jan 2018 - Feb 2019
    Rochester, New York Area
    Responsible for managing customer relationships, responding to customer needs, working on identifying problems and finding solutions and utilize multiple programs to research customer information. Collaborated with ERC Engineers, service delivery and other back office groups on complex issues to ensure that services provided to customers are set up correctly. Plain Old Telephone Service (POTS) resolution services include NDT, 800-number troubles, LD troubles such as line quality, resolving voicemail and call routing issues
  • Generations Bank
    Banker
    Generations Bank Apr 2016 - Jan 2018
    Geneva, New York
    Provided exceptional customer service relating to client’s financial transactions such as deposits, withdrawals, transfers, money orders, loan payments, selling cashier’s checks, traveler’s checks, series e bonds, and checking/savings accounts. Responds to customer inquiries in person or on the telephone, filing deposit slips and paperwork, managing ATM deposits, and balancing numbers each day.
  • Achievement 23 Blog
    Writer
    Achievement 23 Blog Feb 2015 - Mar 2017
    A self-run blog about video games, film, television, comic books, etc. https://achievement23.wordpress.com/
  • Bj'S Wholesale Club
    Cashier
    Bj'S Wholesale Club May 2015 - Apr 2016
    Geneva, New York
    Responsible for accurate and rapid processing of member purchases in a courteous and member friendly manner; verifying memberships, scanning merchandise and handling various forms of payments such as cash, check, credit card, coupons, etc.; assisted members during the checkout process, performing all cash register functions, and cleaning and complying with sanitation and safety standards for the premises.
  • Peebles Store
    Sales Associate
    Peebles Store Feb 2015 - May 2015
    Geneva, New York
  • Suny Fredonia
    Student
    Suny Fredonia Aug 2012 - Dec 2014
    Bachelor of Arts in English with a minor in Communication.
  • Suny Fredonia
    Student Worker
    Suny Fredonia Jan 2014 - Apr 2014
    Service Complex
    Food preparation for the SUNY Fredonia campus for pre-made food available on campus.
  • The Gentleman Gamer
    Freelance Writer
    The Gentleman Gamer May 2014 - Sep 2014
    Http://Gameclassy.Com/
    Write articles on video games including reviews, news, and editorials.
  • Alfred State
    President Of Drama Club
    Alfred State May 2011 - May 2012
    Alfred, Ny
    Wrote press releases, created advertisements, and email correspondence through campus.
  • Alfred State
    Late Night Events
    Alfred State Feb 2011 - May 2012
    Worked to create and maintain safe on - campus events for students
  • The Community
    Writer
    The Community Sep 2010 - May 2012
    Http://Incontrol88.Wordpress.Com/Author/Steampunkphreak/
    Wrote video game reviews, editorials, and on pop culture topics.
  • Madia'S Big M
    Cashier Stock
    Madia'S Big M Jun 2008 - Aug 2009
    Geneva, New York
    Operated the cash register and helped to create friendly and helpful environment for customers.

Sean Dolan Skills

Creative Writing Editing Leadership Writing Microsoft Word Video Games Social Media Blogging Theatre Education Powerpoint Microsoft Excel Pop Culture Comic Books Music

Sean Dolan Education Details

Frequently Asked Questions about Sean Dolan

What company does Sean Dolan work for?

Sean Dolan works for St. John's Nursing Home

What is Sean Dolan's role at the current company?

Sean Dolan's current role is Technical Training and Support Specialist.

What is Sean Dolan's email address?

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What is Sean Dolan's direct phone number?

Sean Dolan's direct phone number is +131556*****

What schools did Sean Dolan attend?

Sean Dolan attended State University Of New York College At Fredonia, Alfred State College - Suny College Of Technology.

What are some of Sean Dolan's interests?

Sean Dolan has interest in Writing, Literature, Video Games.

What skills is Sean Dolan known for?

Sean Dolan has skills like Creative Writing, Editing, Leadership, Writing, Microsoft Word, Video Games, Social Media, Blogging, Theatre, Education, Powerpoint, Microsoft Excel.

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