Stacey Ross

Stacey Ross Email and Phone Number

Graduate from the University of North Carolina in Greensboro @ Greensboro Complex & First Horizon Coliseum
Stacey Ross's Location
Greensboro, North Carolina, United States, United States
About Stacey Ross

Experienced management professional with a strong foundation in hospitality, customer service, and sales. Proven leader with a track record of driving team performance, enhancing guest experiences, and exceeding revenue targets. Skilled in operational oversight, team training, and fostering customer loyalty. Seeking a role that leverages my leadership abilities, sales expertise, and commitment to exceptional service.

Stacey Ross's Current Company Details
Greensboro Complex & First Horizon Coliseum

Greensboro Complex & First Horizon Coliseum

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Graduate from the University of North Carolina in Greensboro
Stacey Ross Work Experience Details
  • Greensboro Complex & First Horizon Coliseum
    Beverage Manager
    Greensboro Complex & First Horizon Coliseum Oct 2024 - Present
    Keep track of beverage supplies (alcoholic and non-alcoholic) to ensure there’s enough stock for each event. This includes monitoring inventory levels, placing orders, and reducing waste.Train, and supervise bartenders, servers, and other beverage staff. Develop schedules based on event needs and ensure staff is trained in customer service, safety, and alcohol laws.Ensure all beverage operations adhere to local, state, and federal regulations, particularly around alcohol service (such as age verification and responsible serving practices).Set and monitor beverage budgets, control costs by managing pour costs, preventing loss, and maximizing profit margins. Implement procedures for reducing shrinkage and managing spoilage.Collaborate with event managers to prepare for specific events, adjusting offerings, staffing, and inventory to match crowd size and event type.Maintain high standards of customer service, ensuring customers have a positive experience. Handle complaints or issues related to beverage service during events.Maintain cleanliness and safety in all beverage areas, including proper storage and handling practices, to comply with health regulations.Track sales data, analyze financial performance, and provide regular reports. Use data insights to make informed decisions on inventory and menu adjustments.Ensure that all beverage-related equipment, such as beer taps, coolers, and mixers, are in good working order and arrange for repairs as necessary.
  • Grandover Resort & Spa, A Wyndham Grand Hotel
    Shift Lead
    Grandover Resort & Spa, A Wyndham Grand Hotel Mar 2021 - Oct 2024
    Hotel and Hospitality Management.Deliver exceptional guest service during peak times.Implementing and managing point-of-sale (POS) systems.Oversee learning and development of new employees.Execute cash, electronic payments, secure bank deposits, and inventory.
  • West Shore Home
    Sales Design Consultant
    West Shore Home Oct 2022 - Mar 2024
    High Point, North Carolina, United States
    Develop business relationships with new clients.Understand clients needs and provide consultative services.Deliver marketing presentations with exceptional client engagement.Manage contract documents and guided clients through the purchasing process.Efficiently enter and maintain accurate customer data into databases.Proficiently use design software for creating visual representations.Collaborate with cross-functional teams to ensure data accuracy and completeness.Demonstrate expertise in overcoming objections and closing sales.Generate reports and summaries from databases using salesforce.
  • High Point Market Authority
    Brand Ambassador
    High Point Market Authority 2013 - Oct 2020
    Collected and entered potential buyers' information into the software databases.Maintained accurate and up-to-date records of customer orders.Supported outreach and promotion efforts using website and social media marketing.Provided excellent customer service and addressed buyer inquiries.
  • Ruth'S Chris Steak House
    Assistant Bar Manager
    Ruth'S Chris Steak House 2016 - 2020
    Onboard and train new employees.Provided leadership over a team of employees.Implement policies, standards, and support procedures.Addressing customer inquiries and resolving issues promptly. Ability to multitask in a fast paced environment while practicing safety.Analyzing sales data and identifying opportunities for revenue growth.Implementing inventory control measures to minimize waste and theft.
  • Belleau Wood Development
    Internship Trainee
    Belleau Wood Development 2016 - 2017
    Commercial Real Estate InternAssist Senior Brokers in closing dealsWork closely with senior team members to complete various, financial, administrative, and other reports and analysis as necessary.Manage the customer experience by serving as a concierge for potential clientsFollow up with clients via phone call, email, and text to ensure they attend their scheduled appointmentContribute to outreach and promotion efforts utilizing website and social media marketing.Understand basic knowledge of real estate laws and mortgage financing
  • Stonemen Company
    Executive Administrative Assistant
    Stonemen Company 2014 - 2017
    Proven experience in providing comprehensive support to C-level executives, handling scheduling, email correspondence, and administrative tasks.Strong written and verbal communication skills, including the ability to draft and edit executive-level correspondence and reports.Experience coordinating executive schedules, appointments, meetings and travel arrangements. Managed data entry tasks related to payroll, financial reporting, record maintenance, basic bookkeeping and inventory tracking.Proven track record of identifying and resolving issues independently, ensuring smooth operations within the executive office.
  • The International Surface Event (Tise) : Surfaces | Stonexpo | Tile Expo
    Brand Ambassador
    The International Surface Event (Tise) : Surfaces | Stonexpo | Tile Expo 2014 - 2017
    Las Vegas, Nevada, United States
    Approach and engage potential clients at trade showPromote company products and services to prospective and existing clientsInitiate conversation and arrange free consultations on a product of their choiceBrand awarenessProactively promote and market the company productsocial media marketing.Gathered potential client information.Provide knowledge and excitement about company productEnter client data in database for top show leads
  • Hooters Of America
    Certified Corporate Trainer
    Hooters Of America 2012 - 2017
    Oversaw onboarding and training of new employees.Conduct performance evaluations and provide feedback.Planned and executed marketing initiatives to attract customers.Lead team meetings.

Stacey Ross Education Details

Frequently Asked Questions about Stacey Ross

What company does Stacey Ross work for?

Stacey Ross works for Greensboro Complex & First Horizon Coliseum

What is Stacey Ross's role at the current company?

Stacey Ross's current role is Graduate from the University of North Carolina in Greensboro.

What schools did Stacey Ross attend?

Stacey Ross attended University Of North Carolina At Greensboro.

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