Channel Sales Manager
CurrentI am responsible for managing sales channels, developing sales strategies, leading sales teams, measuring metrics, ensuring compliance, and working closely with other areas in ESET Southern Africa to ensure effective communication and alignment. Key Responsibilities :- Revenue Generation: Meet and exceed monthly/quarterly revenue targets by strategically allocating resources based on sales projections, identifying leads through networking, cold-calling, and marketing, and driving engagement at partner meetings and events.- Team Management: Fostering team growth through conducting performance reviews, delivering training, and providing mentoring to create a positive work environment that encourages productivity and efficiency.- Sales Cycle Management: Managing the sales cycle from inception to execution, ensuring customer satisfaction and adherence to service level agreements (SLAs) through reviews, and tailoring product features to meet customer needs and drive upsells.- Partner and Client Engagement: Actively monitoring the ESET partner programme and tracking partner annual target achievements, regularly travelling to Johannesburg and Durban to engage with partners and clients, and facilitating partner compliance with required sales and technical certifications.- Operations Management: Implementing and maintaining robust Standard Operating Procedures (SOPs) to ensure seamless operations and efficient workflow, monitoring and analysing CRM dashboards for insights, and overseeing channel sales and marketing activities to optimise performance.