I am a collaborative member of a cross-functional team dedicated to delivering exceptional user experiences that not only meet budgetary constraints but also consistently surpass expectations. I've had the privilege of working on diverse projects for both local and international clients, including Smartpay, DB Cargo UK, and Zurich Australia.In my most recent role, I transitioned to a new line of business where I'm focused on Jade's flagship product, Jade ThirdEye (JTE). JTE is a secure B2B SaaS Enterprise Application designed to streamline transaction monitoring, customer screening, and reporting, enabling organisations to confidently meet their AML reporting obligations.Key Responsibilities:• Craft visually engaging wireframes and prototypes using Figma• Foster collaboration among stakeholders and cross-functional team members to ensure a comprehensive understanding of project requirements and deliverables• Develop and curate component libraries for customer projects, promoting efficient reuse across future endeavours• Champion user-centric design by gaining insights from user research and interviews, and translating these findings into actionable design decisions• Foster a shared understanding of the Experience Design practice at Jade by collaborating with fellow team members and documenting results in Miro as a shared resource• Actively contribute to team ritual sessions, fostering continuous improvement of workflows, methodologies, and techniques• Create instructive tutorial videos and provide voice-over narration to enhance end-user education on deliverables

I collaborated closely with diverse teams across the organisation to elevate the design, functionality, and user experience of Trade Me's Marketplace. My efforts encompassed refining the existing UI and introducing innovative products and features, including the integration of Afterpay.Key Responsibilities:• Crafted both low-fidelity and high-fidelity prototypes using design tools like Sketch, Photoshop, and InVision• Leveraged Abstract and internal design libraries to spearhead the development of Trade Me's new responsive website• Orchestrated and facilitated ideation sessions to foster a shared understanding of the team's objectives and aspirations• Actively contributed to user testing, involving script creation, conducting interviews, and meticulous note-taking• Collaborated closely with cross-functional squads within an Agile/Kanban framework, fostering efficient teamwork and project execution• Took on a mentoring role for junior designers and actively participated in the interview process for potential new hires• Pioneered a cultural shift by encouraging teams to engage with our users and our customer service team to glean their valuable insights to help shape solutions that align seamlessly with user expectations and needs• The lead designer on the team responsible for implementing the Afterpay payment method, successfully introducing Afterpay to the New Zealand market