Sean Mccrory Email & Phone Number

Christchurch

Christchurch, New Zealand

• Making data driven decisions using Google Analytics and internal reporting tools to improve service delivery. Specifically focused on improving customer retention by optimising customer ROI.• Creating and evaluating monthly product penetration and value reports to develop strategies for management to retain key customers.• Compiling reports of business information and delivering presentations to the Executive Team at Product Steering Group meetings.• Performing technical analysis of clients’ websites, ensuring product is delivered in line with best practices and suggesting improvements to the product delivery in line with SEO trends.• Writing external facing documents and coordinating peer review to ensure document is aligned with customer needs.• Active member of Product Management-team, SEO Team, and Analytics Team to obtain a well-rounded knowledge of business processes.

Christchurch, New Zealand

• Managing a global payroll of $20 million across 5 countries on a bi-weekly, semi-monthly, monthly and ad-hoc basis.• Producing accurate and detailed monthly reports for Finance relating to FTE headcount, payroll and payroll taxes. Ensuring payroll taxes & employer pension obligations are paid on time to the relevant government agencies.• Researching remuneration trends across geolocations and identifying benchmarking surveys that are industry recognised and present recommendations to the C-Suite on which surveys we should purchase and participate in.• Presenting aggregated and easy to interpret salary benchmarking data to be reviewed at Board and Executive level.• Streamlined outdated payroll processes to increase efficiency and provide greater clarity for the Accounting and Executive team to review & approve.

Plymouth, United Kingdom

Responsibilities of this role include• Providing administrative support to a cohort of 600 students and 30 academic staff during a transitional period when The School of Biomedical & Healthcare Sciences moved Faculties.• Reporting to Health Education Senior Manager on residual funds help by PU for allocation to students on NHS funded programmes and estimating spend for the next financial/academic year.• Collating and processing placement funding claims and Academic Excellence Award payments. • Raising purchase invoices to meet outstanding balance of funding allocated, and to cover future payments. • Calculating assessment marks with a high degree of accuracy in a short time period following May exams in preparation for Subject Panel & Awards Boards in June.• Using advanced Excel features such as macros, pivot tables and formulas to undertake an individual project set by the Head of School to report on final year project marks awarded by each supervisor.• Directly line-managing 2 new members of staff ensuring clear job roles were distinguished and relevant training was provided. • Assist in recruiting external examiners and advising academics on university regulations to ensure strict adherence to the QA regulations governing Higher Education establishments.• Servicing Teaching, Learning & Quality Meetings and Awards Board Committees.

Plymouth, United Kingdom

• Worked as part of the team which introduced the roll out of Plymdesk6, Plymouth University’s centrally managed fleet of Windows PCs for the whole organisation.• Delivered presentations to academic and professional staff, promoting and demonstrating features of the new fleet of laptops & PC’s• Self-managed my work load as part of a wider team to recover and replace existing PC’s with updated version.• Gave reports on progress to Service Management daily and provided suggestions to help improve service and efficiency.• Stepped in as Helpdesk Advisor during busy periods, logging customer/employee queries and diagnosing and solving hardware/software faults.• Installing, configuring and activating computer systems for new and existing staff.

Newtownabbey, Northern Ireland

• Priced and estimated large volumes of galvanised materials to a high degree of accuracy and subsequently produced invoices for customers.• Assisted in the preparation of quarterly financial review document and performance metrics• Reconcile bank statements, monitoring expenses, scheduling BACS payments, issuing credit notes• Coded and checked invoices with matching purchase orders, investigating and resolving discrepancies as needed.• Calculated and issued credit notes accurately and promptly. • Worked as part of a team in a fast paced and pressured environment communicating regularly with the credit manager and all departments.• Liaised with workshop operatives and floor manager to produce reports on stock valuation and consumption for monthly board meetings. • Built excellent relationships with all stakeholders.

Bachelor Of Science (Bsc) Hons, Mathematics

Activities and Societies: Treasurer of University Rowing club Crossfit Graduated with Honors. Dissertation project included investigation.

Access Certificate In Foundation Studies (Qub), Maths And Computing

Activities and Societies: Member of the Culture cafe organising committee Running Club club member Graduated with 79% overall. Focused.