Sr. Product Manager, Enterprise Admin Experience - Visa Developer Platform
CurrentThe Visa Developer Platform is the foundation on which the future of Visa is being built. Started in 2016 with a handful of products and clients, VDP has exploded in growth currently closing in on 2 billion API calls each month and 1000 clients. VDP is the face of Visa’s digital strategy and is comprised of a developer portal, API gateway, and service components used to enhance product and client experiences. What we work on here at Visa Developer changes the way the world does commerce.Thousands of client and partners visit these destinations, including major bluechip partners such as Wells Fargo, Netflix, and Google as well as new up and coming FinTech innovators such as Revolut, Square and Chime.Specifically, my responsibilities include:• Owning the admin user experience for all Visa tools that power client API usage• Overseeing and authoring business requirements to fully automate the client onboarding to Visa APIs reducing onboarding time to Production from months to days• Automating and streamlining manual or inefficient processes to improve speed-to-implementation rates for clients (largely using MS Power Automate and Power Apps). The combined automations have freed up over 200 hours annually for greater productivity. • Owning and overseeing all feature requests and enhancements for all internal facing tools related to Visa API implementations• Owning all dashboarding in both Tableau and PowerBI related to Visa API implementations globally• Managing complex workstreams involving design, engineering, and product owners for continuous improvement of the client implementation experience• Overseeing the client onboarding process for all client Visa API implementations globally (over 400 clients onboarded annually), especially in Latin America and our Asia Pacific region