Operations Project Manager
CurrentOperations Management• WHS• Lead ISO9001 Audits & Quality Management System• Handle logistics including finished goods and RMA• Lead Field Rollout and Support• Support manufacturing of hardware product and Cashflow development• Cashflow Forecasting• Office Management (including onboarding/offboarding employees)• Website rebranding• Contract development & Review (SLAs, Terms and Conditions, RMA process)• Legal support, liaise with attorneys• Voip PBX ManagementProduct Management• Product collateral (warranty, data sheets, installer manual, user guide, etc.)• GUI Design and Flow• Lead and Manage industry certification in various states• Competitive Benchmarking• Sales and Product Presentations• Data Management including CDR & Privacy Policy, Project Management• Follow PMBok and ISO9001 Design and Dev Processes• Develop & Execute Project Management Plan & GANTT• Organise weekly team meetings• Weekly reporting to Managing Director and Monthly Reporting to Board• Grant Reporting• Liaising with customers for pre-sales and post-sales support• Management of 3rd party testing• Lead R&D Tax Credit EOFY report• Support recruitment