* Implemented $74K of annual cost savings by eliminating un-needed IT / telco services, and on-track to realize another $62K of yearly savings over the next 3 months* Collaborated with vendor and internal teams to adjust our ERP (QAD) backup architecture, to eliminate a global 20-minute/day disruption where the system was essentially unusable* Communications, implementation, and migration support for eliminating Exchange Active Sync and moving to a Mobile Device Management ("MDM") solution - Microsoft's Intune platform & Outlook Mobile* Drove numerous service additions and process-smoothing efforts with our South Africa-based 1st line Service Desk* Supported the IT space & equipment build-out at a new facility* Deployed a new phone system to all US sites - Mitel's MiCloud Business offering* Member of Plastics Architecture Review Board ("ARB")* Supported the planning and deployment of an SAP "SD Lite" solution for one of our sites* Communications, planning and deployment of an upgrade from Concur Standard to Professional for Expense management

* Supported Plastics Division Service Desk / ServiceNow go-live and adoption* Managed implementation of Concur for Expense and Travel management, including policy mapping and user community training & adoption* Completed an SAP / Shared Services ("Support Function Review") assessment project, on-time & budget* Evaluation, business case, and consensus-forming for a new US cloud-based phone system* Design, planning, and capital approvals for IT equipment at a new facility* Identified over $100K of savings targets based on IT / telco contract rationalization

KELLOGG COMPANY – Fortune 500, NYSE: “K”Prior to leaving the company in 2017, secured approvals for $5.1M of new Infrastructure projects. From late 2014 through 2016, delivered a portfolio of Infrastructure projects totaling $8.9M of capital, including the following technology achievements:• Design and physical / logical provisioning of the company's first "hybrid cloud" datacenter footprint, due to a shift from a Capital-driven to Op-Ex driven spend model• End-to-end integration of the company's ScienceLogic, ServiceNow, and xMatters systems, resulting in automatic monitoring-driven incident creation, assignment, and notification• Active Directory forest functional level upgrade and Windows Server 2003 retirements, to gain reliability & OEM support• Re-tiering of Storage from higher- to lower-cost storage methods & media – utilizing “best of breed” solutions from XtremeIO, Nutanix, and others• Projects at two datacenters to consolidate by virtualization, physical server moves, and standardization of cabinet design, generating significant cost savings in leased space, cooling, and power• A 40%+ IRR project to complete a buyout of leased EMC equipment, along with re-tiering of storage to support removal of other leased storage hardware• A multi-year project to build an “N+1” environment for testing major releases & upgrades for SAP CRM and HANA systemsAuthored project request documents and obtained approvals; managed service delivery by Kellogg's IT staff, external consultants, hardware/software vendors, and other 3rd parties; status / completion reporting in SAP, Planview PPM and other systems; removing obstacles to team success. Financial management included forecasting Capital / Expense spending, tracking budgeted vs. actual performance, vendor PO issuance and accrual treatment. Finally, developed content & delivered several formal training sessions to PMO staff, including: internal financial tips & tricks, software tool navigation, and "soft skills.”

INSIGHT GLOBAL, INC. - as Manager-Infrastructure Projects for KELLOGG COMPANYManaged the delivery of several high-profile projects for Kellogg's IT Infrastructure team:• Over 2 years, and a combined $2.7M budget, eliminated distributed Windows 2003 domain controller / file & print servers from 78 remote sites to gain reliability and OEM support; implemented Cisco WAVE / WAAS devices at many locations to optimize WAN traffic and end user experience• Completed a seamless in-place upgrade for campus core switches, to Cisco VSS architecture & hardware, generating greater reliability and performance • Delivered a $1.2M design, proof-of-concept, and implementation of a Nutanix hyper-converged solution to support migration away from HP-UX hardware / OS to a new hardware platform running Red Hat Enterprise Linux on VMware• Upgraded the Cisco Secure ACS environment from v4.2 appliances to a more current / supported version of ACS 5.5• At 13 sites over 5 months, executed a $1.6M project to address aging wireless / RF equipment, including replacement of 15+ year old Intermec wireless controllers and access points with current, supported Cisco controllers and LWAP'sFor all of the projects shown above, accountable for managing service delivery by a combination of Kellogg's IT staff, SAP Consultants, VMware Consultants, CDW Consultants, BlackBox engineers, and other 3rd parties. Ramped-up quickly, learning Kellogg's SAP system and financial reporting processes & requirements, and tracked / forecasted budgeted vs. actual spend, including vendor PO issuance and accrual treatment; status / completion reporting, and removing obstacles to team success.

INSIGHT DIRECT USA, INC. – Fortune 500, NASDAQ: “NSIT”Professional Services Manager / Project Portfolio Manager (“Manager-Services”)Managed a team of project managers and coordinators, including mentoring, coaching, and training; provided pre- and post- sales support & project QA; responsible for driving PMO initiatives and supporting PMO specific processes and project “lessons-learned” for continuous improvement; budgetary accountability for project, team, market, and region performance.• Managed a team of 8-10 Project Managers & Coordinators, delivering a project portfolio of $4.3M during 2012• Built-out the PMO team for my area & aligned to regional objectives, tools, processes, and metrics• Completed a special project to re-engineer process and tools, plus forecasting / tracking the financials, for the company’s largest-grossing ($25M) services program – Quick Service Restaurant industry, 2011• During Q3-2010, acting as Market Service Leader for the Metro Midwest field services area, attained over 100% of Revenue and Gross Profit goals ($2.7M of Revenue at 25% GP)• Accountable for financial forecasting and performance of the company’s largest field services region for Q1 and part of Q2-2010:o Q1 field service Revenue of $7.3M at 24% Gross Profito Q2 field service Revenue of $10.2M at 22% Gross Profit• Accountable for financial forecasting & performance with an $8M+ annual Revenue budget during 2009• Program Manager for a $2M professional services / $6M product engagement – Transportation industry, 2007-2009• Solution design, assisted in sale, and managed delivery of a $4.2M project at 1,200 client sites over 10 weeks – Quick Service Restaurant industry, 2008• Multiple high-profile projects from 2005 - 2007, at $4MM in professional services revenue; assisted sales team in winning over $3MM in services revenue; promoted in my first year at the company, to lead (“dotted line”) a team of 6 Project Managers

Peters & Associates is an industry-respected VAR and Professional Services consulting firm that specializes in meeting the needs of Chicago-area clients.Accomplishments in that role:• Authored and presented over 30 solution design documents (proposals/SOW’s) to Sales reps. and/or customers, resulting in over $1,000,000 in “won” business. Negotiated, executed, and managed numerous contracts with customers and vendors.• Managed 8+ implementations of Windows, Netware, Citrix, or other technologies, including migration/co-existence of Microsoft Exchange with Novell Groupwise or Lotus Notes, WAN design & implementation, LAN migrations and “green field” LAN design.• Managed a $550,000 professional services project for a Chicago area hospital, in which 2,500 workstations were replaced and over 3,000 end users migrated to Active Directory.• Completed 10+ Network and/or Security Assessment projects.• Managed an average of ~5 concurrent projects.• Authored scope documents for technologies including Microsoft Windows Server 2000/2003, Exchange 2000/2003, Novell Netware 6.x, Novell Groupwise 6.x, Citrix MetaFrame 1.8/XP, Cisco (and other mfr.) switches/routers/firewalls, Compaq/HP (and other) server hardware.• Earned Cisco Certified Design Associate (“CCDA”) certification, and renewed Project Management Professional (“PMP”) certification.

(Project Management Consultant for IMI Systems - acquired by Ajilon)

(Outside salesperson for ChemCentral -- acquired by Univar)