Sen Lin Email & Phone Number

Adelaide, Sa, Au

Australia

Manually testing the Experience cloud portal and service cloudTriaging defects and identifying root causesUsing Jira to communicate with developers and clients

Australia

Enhancing Salesforce system for a national health regulatorUsing Atlassian products to collaborate with testers and SMEs to resolve defects in OmniStudio, Flow, Apex and Lightning Web ComponentsUtilising VScode and Salesforce CLI to retrieve and deploy metadata

Adelaide, South Australia, Australia

Improved Salesforce system for a healthcare provider by assessing the current setup, reconfiguring the system and redesigning data models to align with business requirementsPerformed system testing across Salesforce platform, Salesforce Industries (Public Sector Solutions) and OmniStudio (Vlocity), including the creation and execution of test casesProduced Salesforce specifications, encompassing system architecture, process maps and sequence diagramsBuilt demo orgs on Salesforce Industries (Education Cloud), Service Cloud and Experience Cloud using Omniscript, Data Raptors and Flex CardsDeveloped a prototype for premium calculation by leveraging Business Rules Engine (lookup tables and expression sets)Collaborated with Functional Consultants to understand and validate business requirementsDeployed components from Sandbox to Production environment using Change SetsUsed Visual Studio Code to examine Apex Classes and Apex Test Classes

Australia

Provided home loan assessment services for banks

Melbourne, Australia

Understood customer needs and helped them achieve their financial goalsWorked closely with internal and external stakeholders to fulfil loan applicationsWrote credit reports for mortgage loans, corporate loans and syndicated loans up to AUD 50 million Assessed customers' credit risks by serviceability analysis (tax returns or financial statement analysis) and financial forecastPrepared monthly branch credit reports for Australia & Taiwan Credit CommitteesConducted Know Your Customer(KYC) procedures to assess clients’ Anti-Money Laundering (AML) risksOperated Transaction Monitoring System (TMS) and conducted financial investigation for suspicious fraud

Taipei City, Taiwan

Conducted forensic audits and reviewed internal processes to assess fraud risksInvestigated frauds by analysing flows of payments and goods as well as accounting recordsUsed Tableau and Excel to uncover trends, patterns and variationsAnalysed employee databases, timesheets and payrolls to evaluate fraud risks

Taipei ,Taiwan

Managed a small accounts payable team, processed invoices, and input accounts payable into the accounting system approximately AUD 10 million a monthDesigned a macro in Excel which detected discrepancies between expense descriptions and expense accountsAnalysed differences in operating expense of internal business units for budget review and communicated outcomes to store managers and senior managers (over 800 stores nationwide)

Master Of Management, Finance And Accounting

Bachelor Of Business Administration (B.B.A.), Finance And Banking

Master'S Degree, Information Technology, 6.62/7