Sergio B. Email & Phone Number

Reston, Va, Us

Mclean, Virginia, United States

As a DevOps Manager, my primary focus is to create infrastructure and development environments thatenable our developers to excel. Leveraging Azure DevOps, Google Cloud Platform, Terraform, Helm, and AI toolslike GitHub Copilot and Gemini, I empower our development team to build high-quality software andapplications tailored for municipalities nationwide.● Successfully migrated over 80 diverse applications from AWS to GCP, ensuring seamlesstransition and optimized performance.● Deployed full development and production environments utilizing GKE Anthos, ensuringscalability, resilience, and efficient management across multiple environments.● Built comprehensive CI/CD pipelines from Azure DevOps to GCP, streamlining software deliveryand ensuring consistent and efficient deployment processes.● Worked closely with developers to implement rigorous unit tests and database migration tests,ensuring code quality and data integrity throughout the development lifecycle.● Collaborated with our cybersecurity team to implement robust content security policies, timelypackage updates, and other measures, driving our total high-risk vulnerabilities to zer

Ashburn, Virginia, United States

Mentor and develop over thirty highly skilled autonomous individuals to deliver and maintain high quality, efficient and scalable components and features to our clients. Devise and manage innovative strategies, while maintaining interaction with developers, engineers, stakeholders and customers. Maintain awareness of new technologies and tools and how those can improve our clients’ potential. Create knowledge dumps and lessons learned documentation in order to create standards of operations and templates that would later be used to make new client work more efficient.Help infinitive achieve and maintain AWS Well Architected Accreditation as well as Premier Partner status.Work with other technology providers to create partnerships and help bring revenue to Infinitive. Incorporate new technologies, tools, frameworks and applications into our test environments, creating proof of concepts to ensure satisfaction from clients.Build and establish cloud centers of excellence for clients to help drive best practices and well architected frameworks.Coach individual team members in their professional development and organizational impact.

Reston, Virginia

Work hand in hand with development teams to create Cloudformation templatesCreate Cloudwatch/cloudtrail log groups and alarms to monitor application activityWrite documentation, flowcharts, and wikis detailing the work performedWork with Jira Agile software development life cycle to achieve continuous software deliveryWork closely with AWS technologies, Lambda, EC2, EFS, S3, SNS, SQS, APIGateway, Cloudwatch, Cloudtrails and many other AWS resourcesWrite and execute performance tests to ensure applications are capable of meeting demand post migration

Herndon, Va

Providing support to multiple teams under SAM (Storage, Automation and Messaging) Glacier, Snowball and Snowmobile. Learning Amazon proprietary tools, to build and deprecate environments, write change management templates, code reviews and Linux administration, troubleshooting and bash scripting.● Remove the manual task of updating FedRAMP security patching, by writing a script that could be executed in series to multiple hosts.● Implemented Automated OS-patching to environmental pipelines and wrote change management forms to execute their deployments.● Using internal tools to add servers to growing environments and to deprecate old unused environments.● Creation and deletion of virtual IPs and certificates.● Updating dashboards reflecting metric and alarm information● Provisioner on-call ensuring that all import/export jobs are executed and shipped in time● Service building in multiple regions by using YML and Ruby

Ashburn, Virginia

Troubleshoot and mitigate information system issues related to enterprise level infrastructure components such as web servers, application servers, database servers, routers, switches, and cabling at various data centers in Virginia.● Support the maintenance efforts of the highly utilized Amazon Web Services (AWS) cloud storage, Simple Storage Solution (S3), Elastic Block Storage (EBS) and Elastic File System (EFS) hardware and software● Lead the maintenance efforts of four constantly scaling data centers, and provide external/internal network connectivity to customers, ISPs and cloud-based companies. One of the border sites has 70% of the world’s internet traffic traversing through it● Collaborate with network deployment teams to configure Cisco and Juniper network devices to expand AWS network capacity by over 34 terabits● Proactively reduced the trouble ticket backlog for the largest data center in the region by 20% within the first month of being hired and then 50% by the third month● Trained and led a specialized team of nine subject matter experts that traveled throughout CONUS to mitigate 90% of the ticket backlog within a two month period

Ballston, Virginia

Supported the daily operations and IT infrastructure of one of the nation’s leading patent litigation law firms. Operational duties included user desktop support of Windows-based and Apple Mac OS-based systems, rotational 24/7 on-call technical support of attorneys located within CONUS and some internationally. Infrastructure responsibilities included ensuring continuity of operations of 34 servers, large volume storage devices, a backup/recovery system, and provide general support of various COTS products.● Led the migration and modernization of legacy Windows server environment to newer 64-bit and virtual machines (VM) to fully utilize newer technologies and create a scalable platform● Deployed VMs and SAN storage solutions to meet expanding application and storage needs as well as to provide instance redundancy, and data backups● Controlled Active Directory and LDAP to provide availability, integrity, and confidentiality to users and their customer proprietary information● Created and maintained network storage drives to facilitate collaborative storage spaces, personal directories for users to save important data that will be picked up by the backup rotation● Maintained backup and recovery of data using Symantec Backup Services ● Documented initiatives to include details such as vendor contacts, warranty expirations, system configurations, and more to ensure knowledge capture and distribution

Chantilly, Virginia

Part of a versatile team of engineers who supported various aspects of a web-based resource management application crafted for the Department of Defense (DoD). Responsibilities included troubleshooting of Windows-based workstations and application server stack, monitoring backups, performing routine patches, server deployments and other duties as assigned. Performed daily system monitoring, review system and application logs to ensure continuity of operations for all servers including development, test, training and production environments. ● Managed multiple versions of the application stack (Windows Server, ColdFusion, IIS, Oracle, Tomcat) to ensure each client configurations were supported within the system lifecycle● Engaged with stakeholders to migrate to newer editions of the application stack to ensure continued system support, and compliance with DoD Security Technical Implementation Guides (STIG) and achieve DIACAP accreditation● Utilized VMware ESXi to create and maintain several baseline server templates to reduce server deployment time from hours to minutes● Systematically deployed critical system and application updates and patches for over 60 servers● Created VM snapshots of critical servers, and/or vMotioned servers prior to patching of the Vmware ESXi environment● Utilized best practices and tools such as Army Gold Master images, eEye Retina scanner, Common Vulnerabilities and Exposures (CVE) and other utilities to identify and ensure servers are secured● Worked with CACI Networking Security to ensure ports and protocols, firewall ACLs were in place to ensure training environments, production environments were functional● Utilized disk duplication utilities, imaging applications using Norton Ghost and Acronis to create workstation and server disk backups prior to hardware replacement and repair● Audit system and application logs, as well as verified completion of scheduled jobs such as backups

Ashburn, Virginia

Technical support specialist for the Naval Criminal Investigative Service (NCIS), of US Dept. of Navy assisting CONUS and OCONUS end users under NIPR, SIPR and JWICS networks. Administered user accounts - user creation and deletion, configuring system access, and desktop and VM support. ● Supported a 3,000+ worldwide mission critical user community, effectively managing over 100 trouble tickets per day● Provided full support from client workstations to Data Center servers/applications, ranging from database and messaging software to payroll management systems● Expert in the management and deployment of Microsoft Office Suite applications (Outlook, PowerPoint, Excel, Word, SharePoint) as well as other Microsoft applications● Supported local workstation user accounts including creation of shared drives, email configuration, and networked printer setup● Led the integration of a Remedy ticketing system to reduce erroneous ticket submissions● Collaborated with the development team to create ticket templates, drop down menu options to streamline and standardize the ticket submission process